Senior Field Operations Manager, Analytics & Tech (APAC) at Datadog

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytics, Reporting, Data Analysis, Marketing Operations, Process Development, QA Automation, Salesforce, Marketo, Metabase, Tableau, Project Management, Communication, Global Campaigns, Curiosity, Problem-Solving, Attention to Detail

Industry

Software Development

Description

The Field Operations Manager, Analytics & Tech serves as the point-of-contact for the regional field marketing team, providing support on analytics, lead routing, and QA. This role owns and manages key processes, workflows, and data sources including performance & cost tracking and QA, all of which ensure the APAC Field team executes campaigns efficiently and effectively. This role increases the capacity of the APAC Field Team to generate pipeline and reduces costly errors related to campaign production. Responsibilities include reporting and insight into regional performance, monitoring and optimizing key processes like lead routing, and ensuring quality standards across field campaigns. You will work closely with the field marketing teams and wider marketing operations team to ensure all field motions are effective, consistent, and on budget. This role reports into the Director of Marketing Operations, TechOps. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Be the go-to person for all things analytics and reporting for the global field marketing organization. Proactively surface insights to improve and optimize field marketing performance. Exhibit curiosity about our data. While direct requests may often involve answering who, what and where questions about our marketing performance, we want you to adopt a problem-solving mentality that seeks to answer why. Gain an in-depth understanding of our Marketing Operations processes and MarTech stack to serve as a point of contact for the field marketing team seeking to understand the reporting backend while also contributing to improvements at every stage. Revamp old and create new processes and ways of working for our field marketers, both globally and regionally. Drive adoption and compliance of new processes and standards within the field marketing team. Establish, manage and automate QA processes.Drive error reduction and continuous improvement of campaigns. Monitor and improve campaign quality. Ensure that the field marketing team comply with all standards, templates and processes established by Marketing Operations including email and landing page creation, lead routing and segmentation. Who You Are Experience: 5-7 years of experience in marketing operations, marketing analytics or a similar role with a proven track record of delivering actionable insights and ensuring flawless campaign execution. Analytical Skills: Strong proficiency in data analysis tools and software, like Metabase and Tableau. Salesforce and Marketo experience highly desired. Technical Skills: Proficiency in QA tools and automation software; experience with project management tools (e.g., Asana, Jira) is a plus. Javascript or C# is a plus. Process-Oriented: Strong background in developing and implementing processes and workflows in a cross-functional, high-volume environment with attention to detail. Communication: Strong written and verbal communication skills, able to convey complex concepts to non-technical teams. Global/Regional Experience: Familiarity with global campaigns and the ability to work with regional teams to ensure local compliance and adaptation. Benefits & Growth High-Impact Regional & Global Exposure – Partner closely with APAC field marketing teams while influencing global process and analytics improvements, giving you visibility and influence across the entire marketing organization. Technical Skills Expansion – Deepen your expertise in analytics, MarTech, QA automation, and campaign optimization, with hands-on experience in platforms like Salesforce, Marketo, Metabase, Tableau, and emerging tech. Process Leadership & Innovation – Lead the design and rollout of new workflows and standards that directly improve efficiency, reduce errors, and boost marketing ROI—building a strong foundation for future operational leadership roles. Cross-Functional Collaboration – Work alongside Marketing Operations, Field Marketing, and Sales teams worldwide, strengthening your ability to navigate and influence in a complex, matrixed organization. Career Development Pathway – Position yourself for advancement into senior marketing operations, analytics, or regional marketing leadership roles through consistent executive visibility and measurable impact on business outcomes. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Benefits and Growth: New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive benefits package Continuous career development and pathing opportunities Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Responsibilities

The Senior Field Operations Manager will serve as the point-of-contact for the regional field marketing team, focusing on analytics, lead routing, and quality assurance. This role is responsible for managing key processes and workflows to ensure efficient campaign execution in the APAC region.