Senior Field Representative – Field Services Support at Ricoh
New York, NY 10017, USA -
Full Time


Start Date

Immediate

Expiry Date

23 Nov, 25

Salary

26.0

Posted On

23 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Color, Mechanical Systems, Documentation, Technical Manuals

Industry

Outsourcing/Offshoring

Description

SKILLS & COMPETENCIES:

  • Expert knowledge of electro-mechanical systems and assigned equipment.
  • Strong troubleshooting and fine-motor skills for small component work.
  • Excellent verbal communication and customer service abilities.Ability to read and interpret technical manuals and documentation.
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Responsibilities

ROLE OVERVIEW:

As a Senior Field Representative, you’ll provide expert-level service and repair for complex office equipment across a designated territory. You’ll act as a technical specialist, mentor peers, and drive customer satisfaction through proactive support and relationship management.

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