Senior Field Service Engineer - Greece &EMEA Collaboration at Eaton USA

Municipality of Vrilissia, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service Engineering, Installation, Commissioning, Fault Finding, Repairs, Technical Support, Training, Project Management, Electrical Installation, UPS Systems, Data Centers, Communication Protocols, PLC Programming, Switch Panels, Customer Focus, Flexibility

Industry

electrical;Appliances;and Electronics Manufacturing

Description

To act as a Field Service Engineer (FSE) within local Country Service Unit, Cluster Service and EMEA level if required, mainly working in large data center projects. Responsible for installation, commissioning, fault finding and repairs. Offer support to the extended EMEA Service community through high level technical knowledge and experience in the field. Provide the highest level of technical expertise in all Hyperscale commissioning activities. Support and train Local Field Service Engineers in such activities Manage key account technical escalations providing support including site visits, to engineers and customers alike, drive escalations to conclusion and provide feedback where necessary. Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required. Assist Project Management Organization with support of high profile clients, providing technical advice and attending site visits as required. Maintain direct links with business units (factories) and act as focal point for all technical exchange regarding the commissioning procedures and testing Manage sub contractor teams were required Any other adhoc duties in line with role Background in electrical installation with relevant education and certifications 5-7+ years of working with UPS, experience in Data Centers Fluency in both Greek and English is required Three phase electrical installation and commissioning experience essential. Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage Good understanding of switch panels. Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / able to follow guidance High mobility within the hiring cluster and EMEA level, if requested

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Responsibilities

The Senior Field Service Engineer will be responsible for installation, commissioning, fault finding, and repairs in large data center projects. They will also provide support and training to local engineers and manage technical escalations.