Senior Field Service Representative at Eaton USA

Sandston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electrical Distribution, Control Systems, Testing, Troubleshooting, Project Management, Customer Support, Service Reporting, Power Quality Measurements, Protective Relays, Digital Tools, Team Leadership, Relationship Building, Emergency Response, Maintenance, Commissioning Support, Upgrades

Industry

electrical;Appliances;and Electronics Manufacturing

Description

In this role, you will: Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems No relocation offered, candidates must reside within a 75-mile radius of Boydton VA or Richmond VA considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Associate degree or higher from an accredited institution Bachelor's degree in Engineering from an accredited institution Experience performing power quality measurements, troubleshooting, analysis as well as protective relays We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

The Senior Field Service Representative will support customers throughout the power system lifecycle, including startup, maintenance, and troubleshooting. They will manage small projects independently and lead teams on larger projects while generating service reports and providing recommendations for system improvements.