Senior Finance Officer at HammondCare

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Billing, Debt Collection, Financial Reconciliation, Data Analysis, MS Office, Customer Service, Negotiation, Communication Skills, Journal Entries, Electronic Claiming, Financial Reporting

Industry

Hospitals and Health Care

Description

About us HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise. When it comes to our people – those we serve and those who serve – we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs. We’ve been caring for people for over 90 years – so, if you love to care, join us, and make a career move that matters. It's not just care, it's HammondCare. About the role The role of Senior Finance Officer ensures that billing, electronic claiming, receipting, reconciliations, monthly statements (including Home Care Package, and Tax Invoices), and month end activities are carried out in a timely and accurate manner and in accordance with relevant legislation. The Senior Finance Officer will also be providing operational support with account enquiries relating to billing, statements, and debt collection. This role is a permanent full-time position based at St Leonards with hybrid working opportunities. What we can offer you We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including: NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free) Additional leave purchase options and 14 weeks paid parental leave Flexible working options, including hybrid arrangements Discounts on everyday products and services Discounted healthcare memberships - access to network of fitness centres and pools for employees and families Free access to independent counselling support for employees and families Health & Wellbeing programmes Reward & Recognition programmes Referral bonuses Career and professional development opportunities Key Responsibilities include Review and resolve anomalies / variances in a timely manner Prepare, review and process the invoicing/billing of fees and contributions in line with legislation and/or agreements Processing of reimbursements and refunds/discharges in a timely manner Generate Statements/Invoices in line with HammondCare procedures Reconciliation of funding received and prepare estimation of billing for the end of month Prepare Activity statements in accordance with HammondCare procedures Support the centralised debt collection team with account and debt related queries. Process payments including cash, cheques, EFT, direct debits and credit card in the appropriate system. Issue receipts as required. Prepare reconciliations and journal entries as required. Investigate and respond to account enquiries via phone, email and mail within documented timeframes. Enquiries may be received from staff, clients, residents, financial representatives, Government Departments and other third parties. Enquiries may include but are not limited to querying of cash or cheque receipts, fee structures, refunds and explanation of statements processed. Data Analysis with some data entry to identify trends and matters to be investigated further. Appropriate escalation and follow-up actions to other members of the Finance teams as required. Present a friendly and professional face to external enquirers and internal HammondCare staff Ad hoc projects as required: Including increase in adoption of work orders across the business and enhancements to exception reporting. About You Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action Minimum of a Certificate IV in Accounting / Management / Business Administration or equivalent preferred Minimum of 3 years’ experience in a similar finance role including accounts receivable, billing, and collections Excellent communication skills, both verbal and written Negotiation skills, with a customer focused approach Ability to handle difficult and sensitive conversations with empathy, patience and professionalism Immediate to advanced computer skills, specifically MS Office (Outlook, Word, Excel) Ability to work independently and as part of a team. Experience in aged care highly regarded To Apply If you are ready to make a difference with HammondCare, Apply Now! Pre- Employment Checks All short-listed applicants for these positions will be asked to consent to a criminal record check and references. HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves. Make a difference every day to the lives of older Australians in need by joining the team at HammondCare. We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise. We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare. We recognise and celebrate individuals who go above and beyond in their work. Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years. Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care. We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals. As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres. When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.

Responsibilities

The Senior Finance Officer manages billing, electronic claiming, receipting, and month-end activities in accordance with legislation. They also provide operational support for account enquiries and assist the centralized debt collection team.