• Assess and investigate AML/CTF and Fraud alerts, cases and escalations.
• Support case triage and investigations across Fraud and AML operations.
• Assisting senior manager with backlog and monitoring the queues
• Providing support and training to the team from time to tim
• Apply sound judgement when assessing complex or higher-risk financial crime matters.
• Assist with customer enquiries and escalations relating to financial crime matters.
• Prepare Fraud, AML and other regulatory reports to AUSTRAC within required timeframes and quality standards.
• Apply AML/CTF regulatory requirements, policies, procedures and controls consistently.
• Identify financial crime indicators and analyse information to support appropriate decision-making.
• Contribute to quality reviews and help identify opportunities to strengthen processes and controls.
• Work with internal stakeholders and provide subject matter input into projects, regulatory responses and audits.
• Share knowledge and best practice across the team.

What are we looking for?We’re looking for someone with solid hands-on financial crime experience who is comfortable working through complex matters in a fast-paced operational environment.

• Ideally, you’ll bring:Experience in financial crime operations, including AML/CTF, transaction monitoring, investigations and/or fraud.
• Strong knowledge of AML/CTF regulatory obligations and financial crime investigative practices.
• Experience assessing complex or higher-risk cases and applying sound judgement.
• Strong analytical skills with the ability to interpret information, identify financial crime indicators and reach well-reasoned outcomes.
• An understanding of customer due diligence, transaction monitoring and unusual matter escalation.
• The ability to manage competing priorities while maintaining high standards of quality and compliance.
• Strong problem-solving, communication and stakeholder engagement skills.
• An interest in identifying opportunities to improve processes, controls and ways of working.
• Experience within the Australian banking sector or a retail banking environment, along with tertiary qualifications in business, commerce or finance, would be advantageous.

• About UsWe know people do their best work when they feel supported, trusted, and connected to purpose.At Police Bank, you’ll find:Meaningful work – what you do directly supports our members and community
• Real impact – your ideas and contributions won’t get lost in layers
• Trusted environment – we value outcomes over hierarchy
• Flexibility – we support balance in how you work
• Growth – opportunities to develop, stretch, and progress your career

What can we offer you?💼 Work-Life Balance & WellbeingEnjoy flexible and hybrid working options, generous parental leave, and unique leave types that support your wellbeing and life circumstances. Access wellbeing programs, EAP support, and regular health initiatives.💰 Rewards & BenefitsBenefit from competitive superannuation, salary packaging options, novated leasing, and exclusive access to financial services and employee discounts. Plus, earn through our referral program.📚 Learning & DevelopmentGrow your career with study support, paid study leave, professional membership reimbursement, and access to online learning resources.🎉 Recognition & CommunityBe celebrated through awards, milestone recognition, birthday perks, and volunteer leave—while contributing to a supportive and purpose-driven workplace.

What happens next?If this sounds like the opportunity you've been looking for, we'd love to hear from you. Apply now and take the next step in your career with Police Bank.

No recruitment agencies please. We've got this. Thank you!

• Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.