WHAT WE’RE ALL ABOUT AT KROO

At Kroo Bank, we are charting the future of banking with our groundbreaking technological innovations and unique digital services. The rapid advancements in the fintech sector necessitate ongoing evolution in the roles and responsibilities of our bank to effectively tackle new business opportunities and challenges. We are dedicated to consistently updating our job descriptions to ensure we continue to lead in banking innovation.
Please note that the responsibilities listed in this job description are intended to give a comprehensive overview of your position but may not detail every aspect of your job role. The fluid nature of our industry requires that your specific tasks may be adjusted to better suit evolving business strategies. We value your flexibility and your willingness to work collaboratively if we need to adapt. If you have any questions regarding your job role, we encourage you to contact your manager for clarification.

The Senior Financial Crime Manager is responsible for leading multiple teams within the Financial Crime Operations department including the Transaction Monitoring Teams, AML & Complex Investigations Teams, and KYC Financial Crime Team. The role requires deep end to end expertise in Anti-Money Laundering (AML) and strong experience in managing transactional monitoring and screening processes . While experience in fraud management is beneficial, the focus is primarily on AML and monitoring. This position plays a critical role in the strategic development, day-to-day oversight, and escalation management of financial crime activities, ensuring compliance with relevant regulations and industry best practices. Other responsibilities include:

• Oversee effective operations of the Transaction Monitoring Team, AML & Complex Investigations Teams, and KYC Financial Crime Team.
• Provide leadership, direction, and mentorship to team leads ensuring performance objectives are met and aligns with the bank’s financial crime prevention strategies.
• Oversee daily financial crime operations, ensuring effective coordination across teams to meet KPIs.
• Act as the primary subject matter expert in AML and Transaction Monitoring, guiding the team in complex AML-related investigations and decision-making.
• Ensure compliance with all relevant AML regulations and industry standards, implementing and maintaining robust detection and prevention systems.
• Provide guidance on the enhancement of AML processes, frameworks, and investigative standards.
• Oversee the bank’s transactional monitoring processes, ensuring timely and effective identification and escalation of suspicious activity.
• Provide oversight and strategic direction for the investigation of suspicious activity reports (SARs) and related case management.
• Collaborate with other departments, including Compliance, to maintain and improve transaction monitoring systems in line with business growth and regulatory changes.
• Act as the key escalation point for complex financial crime cases across the team, offering expertise and resolution strategies.
• Oversee fraud-related activities, including the management of chargeback processes and resolution of disputed transactions.
• Ensure the seamless integration of financial crime detection measures across all relevant business areas.
• Acting as a nominated officer and ensuring the submission of concise and effective suspicious activity reports.
• Lead initiatives to optimise financial crime detection and investigation processes, working closely with senior stakeholders, including the Head of Financial Crime Operations and MLRO.
• Analyse financial crime trends and data to anticipate emerging risks and implement proactive mitigation strategies.
• Continuously evaluate and improve systems and processes related to AML and fraud prevention.
• Liaise with external stakeholders, including regulators, law enforcement, and other financial institutions, ensuring timely and accurate communication on financial crime issues.
• Prepare and present Management Information (MI) reports, highlighting key trends, performance metrics, and risk insights for senior management and relevant stakeholders.

• Oversee effective operations of the Transaction Monitoring Team, AML & Complex Investigations Teams, and KYC Financial Crime Team.
• Provide leadership, direction, and mentorship to team leads ensuring performance objectives are met and aligns with the bank’s financial crime prevention strategies.
• Oversee daily financial crime operations, ensuring effective coordination across teams to meet KPIs.
• Act as the primary subject matter expert in AML and Transaction Monitoring, guiding the team in complex AML-related investigations and decision-making.
• Ensure compliance with all relevant AML regulations and industry standards, implementing and maintaining robust detection and prevention systems.
• Provide guidance on the enhancement of AML processes, frameworks, and investigative standards.
• Oversee the bank’s transactional monitoring processes, ensuring timely and effective identification and escalation of suspicious activity.
• Provide oversight and strategic direction for the investigation of suspicious activity reports (SARs) and related case management.
• Collaborate with other departments, including Compliance, to maintain and improve transaction monitoring systems in line with business growth and regulatory changes.
• Act as the key escalation point for complex financial crime cases across the team, offering expertise and resolution strategies.
• Oversee fraud-related activities, including the management of chargeback processes and resolution of disputed transactions.
• Ensure the seamless integration of financial crime detection measures across all relevant business areas.
• Acting as a nominated officer and ensuring the submission of concise and effective suspicious activity reports.
• Lead initiatives to optimise financial crime detection and investigation processes, working closely with senior stakeholders, including the Head of Financial Crime Operations and MLRO.
• Analyse financial crime trends and data to anticipate emerging risks and implement proactive mitigation strategies.
• Continuously evaluate and improve systems and processes related to AML and fraud prevention.
• Liaise with external stakeholders, including regulators, law enforcement, and other financial institutions, ensuring timely and accurate communication on financial crime issues.
• Prepare and present Management Information (MI) reports, highlighting key trends, performance metrics, and risk insights for senior management and relevant stakeholders