THE OPPORTUNITY

Shieldpay is an escrow and Third-Party Managed Account (TPMA) service provider, authorised and regulated by the FCA as a Payment Institution. Shieldpay functions as a standalone platform or as a full suite of APIs for integration with third parties.
We are looking for an experienced and forward-thinking Senior Financial Crime Systems Manager to join our team and lead the development, configuration, and optimisation of our financial crime technology landscape. You will own the end-to-end strategy, delivery and continuous optimisation of our FinCrime detection, prevention and monitoring solutions.
The role balances strategic vision with hands on execution, requiring deep data expertise, strong technical acumen with vendor platforms, and a passion for getting into the details of rule calibration, model performance and emerging typologies. This is a critical role that will sit at the intersection of Compliance, Technology, Product and Operations, helping us stay one step ahead of financial crime threats while delivering operational efficiency.
This role is particularly suited to a candidate with a proven track record in the corporate (B2B) sector.

• Define and Evolve the FinCrime Systems Strategy
• Develop and maintain a holistic roadmap spanning corporate onboarding, fraud, in life management, AML transaction monitoring and screening.
• Continuously assess threat landscapes and regulatory change to ensure controls stay ahead of new typologies.
• Leverage advanced analytics, and machine learning techniques, supported by Tech and Data Scientists to surface anomalies, optimise risk scores and reduce false positives.
• Own dashboards and KPIs that evidence the effectiveness of controls and drive iterative improvement.
• Rule & Model Calibration
• Design, test and tune detection rules, thresholds and model features across vendor and inhouse tools, using back testing and champion/challenger approaches.
• Implement robust change management around parameter updates and model retraining.
• Vendor & Platform Ownership
• Collaborate across Compliance, Risk, Operations, Product and Technology to align business requirements with system capabilities and regulatory expectations.
• Conduct data quality reviews, assurance testing, and oversight of exception handling procedures.
• Support internal/external audits, regulatory reviews, and independent assurance with technical and documentation input.
• Engage and manage vendor relationships, including incident handling, change requests, and roadmap planning
• Produce and maintain system design documentation, configuration guidance, supporting models, and Risk & Control (RiskCo) artefacts to ensure robust governance, effective control operation, and audit/regulatory readiness.
• Present regular updates to senior leadership on threat trends, control performance and roadmap delivery.