Senior Financial Lines Claims Specialist at Chubb

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coaching, Mentoring, Loss Analysis, Investigation, Fraud Detection, Reserve Setting, File Progression, Claim Resolution, Judgment, Negotiation, Subrogation, Stakeholder Communication, Vendor Control, Insurance Contracts Act Interpretation, Litigation Procedures

Industry

Insurance

Description

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self. Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:www.chubb.com Your Role The role provides critical technical and service support to the Financial Lines Claims team principally handling high profile, technical and complex claims. The role will also assist in ensuring compliance with best practice guidelines, technical excellence in the management of the portfolio, guidance for team members and additionally will be a key element in our ability to deliver market leading claims service. Your Responsibilities: * Coach and mentor Claims Examiners and Claims Specialists in technical matters, and seek technical assistance for claims exceeding delegated authority. * Analyse first loss reports to determine the nature, coverage, and scope of loss. * Conduct thorough investigations of reported claims, including potential fraud, securing and verifying all supporting documentation for accuracy and completeness. * Establish accurate and timely reserves. * Maintain an active diary to ensure timely file progression and claim resolution, and promptly document all developments in the claim file. * Exercise sound judgment in evaluating and resolving claims, considering the nature of loss, liability, quantum, coverage, and policy limits; negotiate settlements where appropriate. * Recognise and pursue subrogation opportunities. * Communicate effectively with internal and external stakeholders, including Claims, Customer Services, Underwriting, brokers, insureds, counsel, third parties, and their legal representatives. * Present claims effectively to the business. * Adhere to the Insurance Contracts Act 1984 and all other relevant statutes. * Control the use, work product, and expenses of outside vendors. * Perform any other duties as required by the Claims Manager. * Take all practical measures to ensure the workplace is safe and without risk to health.

Responsibilities

This role provides technical and service support to the Financial Lines Claims team, focusing on high-profile, complex claims, while also ensuring compliance and technical excellence in portfolio management. Responsibilities include coaching examiners, analyzing losses, conducting investigations, establishing reserves, and resolving claims while communicating with various stakeholders.