Join us at Manulife and contribute to a team dedicated to excellence, where your efforts will directly enhance our success and empower you to make impactful decisions that advance our financial solutions.
The Senior Financial Systems Analyst will optimize financial software solutions to enhance data accuracy, streamline operations, and ensure compliance with internal policies. You will work with multi-functional teams to analyze complex financial data, generate insightful reports, and implement system improvements that align with strategic business objectives.

REQUIRED QUALIFICATIONS:

• University Degree with MIS major or Computer Science degree or comparable education with 5+ years of experience in a Consultant/Programmer/Analyst type role.
• Superior knowledge of IBM Planning Analytics (PA), PowerBI , SQL, and VBA.
• Extensive data integration experience using Extract, Transform, Load (ETL).
• Strong business sense with ability to communicate complex concepts and results in a clear and concise manner (both written and verbal).
• Talent to inspire, engage and provide guidance to team and to business clientele.
• Working knowledge of project management principles.

PREFERRED QUALIFICATIONS:

• Exposure to Azure Environments and Change Management.
• Initiative to explore innovative ideas coupled with the ability to motivate others to accept progress and change.
• Ability to work independently and to carry out assignments to completion within agreed SLA.
• Good interpersonal and relationship building skills used to foster customer trust.
• Self-starter with the ability to work independently, particularly when using sound, independent judgment, problem-solving and analytical skills.
• Fully bilingual (English/French): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

• Collaborate with partners to translate business requirements into technical specifications, developing PowerBI and FP&A models. Ensure robust design through rigorous testing for performance and scalability, adhering to best practices.
• Offer expert data consultation and support user acceptance testing to ensure application changes meet user requirements.
• Build strong relationships with internal teams and the IS department to align reporting needs and resolve customer service issues professionally.
• Diagnose and resolve complex production issues, communicate findings, and provide after-hours support to ensure system reliability as needed.
• Maintain technical documentation and follow change management procedures to ensure systematic updates and minimize disruptions.
• Recommend and implement process improvements to enhance efficiency, reduce costs, and foster a culture of innovation and excellence.