Senior Food and Beverage Manager at Madeline Hotel and Residences Auberge Resorts Collection

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Satisfaction, Service Standards, Team Leadership, Training, Inventory Management, Budgeting, Food Safety Regulations, Cost Control, Event Planning, Creative Process, Communication, Problem Solving, Relationship Building, Operational Management, Quality Assurance, Staffing

Industry

Hospitality

Description

Company Description A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from eras past, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged. Job Description Oversee and influence the service and culture of our dining operations, room service and pool experience. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team. Lead and analyze guest satisfaction, quality of service, sales, costs, quality and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment. Lead a group of team members, including FB managers in the department to achieve guest satisfaction, team member engagement and service delivery goals. Maintain the highest levels of guest service and develop a rapport with both the hotel guests, members and meeting and greeting guests at the Restaurant, and handling guest complaints effectively and pleasantly. Co-Lead the food and beverage experiences component, taking a lead role in the planning, creative process and execution. Conduct regular walkthroughs for maintenance in restaurants to continuously maintain or improve the physical properties. Lead the training and education session for all team members. Maintaining controls of all inventories, stocking requirements for the department and work harmoniously with the culinary leadership team to ensure flawless operations. Responsible for hiring, scheduling and maintaining appropriate staffing levels in regards to business demands and budgeted labor costs. Controls daily labor expenses to ensure profitability targets are met. Order and inventory of beer, wine, liquor, and restaurant supplies for the front of the house. Actively monitor and maintain the food & beverage cost in line with budgeted and forecasted projections. Maintains knowledge of trends, systems, practices, and equipment in food and beverage through trade literature, hotel shows, site visits, and monitoring local competitors to compare their operation with the hotel’s Food and Beverage operation. Develop Food and Beverage goals, strategies, procedures, and policies including offering guests great value in their food and beverage experience. Work as an active member of the management team. Creating professional relationships and active involvement with all hotel operations. Qualifications Three or more years experience in a similar capacity at a top restaurant group or luxury hotel. Experience in maintaining state and federal health and safety regulations. Experience in completing administrative tasks, including reporting, budgeting, project management, etc. Ability to work a flexible schedule, including weekends and holidays, according to department operational needs. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. 4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

Oversee the service and culture of dining operations, ensuring an excellent guest experience. Lead team members to achieve guest satisfaction and maintain high service standards.