ADDITIONAL INFORMATION
Job Number25041960
Job CategoryFood and Beverage & Culinary
LocationThe Westin Savannah Harbor Golf Resort & Spa, 1 Resort Drive, Savannah, Georgia, United States, 31421
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.
EDUCATION AND EXPERIENCE
- High school diploma or GED; 5 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area.
MANAGING AND CONDUCTING HUMAN RESOURCE ACTIVITIES
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Administers the performance appraisal process for direct report managers.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Communicates performance expectations in accordance with job descriptions for each position.
- Verifies that employees are treated fairly and equitably. Strives to improve employee retention.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Verifies that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Manages beverage purchasing and control procedures and ensures staff is trained accordingly.
- Observes service behaviors of employees and provides feedback to individuals and or managers.