Business Unit: Fraud
Salary Range: £39,200 - £55,000 per annum DOE + red-hot benefits
Location: UK Remote
Contract Type: Permanent
Live to challenge the status quo. Live a life more Virgin.

OUR TEAM

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe. They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control.
As a member of the Fraud Strategy department, you will play a pivotal role in ensuring that fraud controls are optimised and proportionate, adopting a balanced approach to risk mitigation and customer experience. You’ll work closely with stakeholders in commercial, Fraud Analytics, Cyber Security, Operations, technology teams to develop build and amend strategies to prevent fraud at source. We’re seeking an analytical, innovative SME who is passionate about making an impact.

• Support the Control Development & Optimisation Lead with the development and optimisation of fraud controls to combat all fraud typologies.
• Utilise data & insights from a variety of different sources to understand drivers of customer friction, owning the development and delivery of strategies to improve customer experience.
• Developing automated monitoring to identify emerging trends and to maintain oversight of upstream control performance.
• Adopting a data-driven approach to support flash fraud attacks and fraud incidents across all typologies.
• Working collaboratively with the Internal Fraud Strategy Manager to develop automated controls to detect anomalous behaviour for onward investigation.
• Developing and monitoring a range of KRI’s to provide effective oversight of the control landscape throughout the Virgin Money estate.
• Proactively scanning VM landscape to identify vulnerabilities within control framework.
• Keeping abreast of emerging technologies to support senior leaders in the consideration of proposals, RFPs and general industry insight to support with change and innovation.
• Provide ongoing input and analytical support to the fraud transformation agenda.