TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence.
At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Every team member’s unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.
Our products enable our customers to make guests happier, increase customer lifetime value and save unnecessary costs.
Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.
AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.
Learn more about TrustYou at www.trustyou.com
If you share our passion for customer happiness and believe in the power to make an impact, you’re in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.
Position: Senior Frontend Engineer - AI Agents (m/f/d)
Location of the role: Germany/Spain (Remote)
As a Senior Front-End Engineer, you will play a key role in developing and maintaining our customer and end-user-facing applications. You’ll ensure high-quality, scalable, and maintainable code while working in an Agile team that values collaboration, innovation, and continuous improvement. Your expertise will help deliver outstanding user experiences through well-crafted, performant, and visually appealing interfaces.
The ideal candidate has strong experience with React, TypeScript, and integrating with back-end APIs. AI experience is a plus but not required—however, an interest in AI and large language models is highly valued.
If you’re a passionate front-end engineer eager to shape the user experience of a cutting-edge hospitality Agents Platform, push the boundaries of front-end technology, and take ownership of complex challenges, we’d love to hear from you!