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Senior General Manager at French Truck Coffee

Metairie, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Team Leadership, Communication Skills, Customer Service, Inventory Management, Coaching, Problem Solving, Safety Commitment, Quality Assurance, Continuous Improvement, Scheduling, Training, Motivational Skills, Team Building, Data-Driven Decision Making, Cost Management

Industry

Restaurants

Description

Description The Senior General Manager leads with energy, heart, and accountability to create a welcoming, well-run cafe where both employees and customers thrive. This role oversees the daily operations multiple coffee shop locations, ensuring they are consistently staffed, stocked, compliant, and operating smoothly. The Senior General Manager builds and develops high-performing teams, sets clear expectations, and fosters a positive, open-door culture rooted in teamwork and trust. This role is hands-on and fast-paced, balancing people leadership with operational excellence. From hiring, training, scheduling, and coaching to managing inventory, labor, and costs, the Senior General Manager ensures every detail supports a great customer experience. They lead by example, solve problems in real time, uphold coffee quality and service standards, and continuously look for creative, data-driven ways to improve performance and grow the business. Requirements At least one 4 years of operations management experience in the food service and/or hospitality industry Excellent verbal and written communication skills Excellent interpersonal, motivational, team building, and leadership skills Meet all customer service expectations and standards in interactions with customers, vendors, and fellow team members Must possess a strong commitment to safety, quality, and continuous improvement with a hands-on, cooperative approach in a team environment

Responsibilities

The Senior General Manager oversees daily operations of multiple coffee shop locations, ensuring they are well-staffed and compliant. They build high-performing teams and foster a positive culture while focusing on operational excellence.