Senior Global Benefits Management Client Manager at Mercer

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

237500.0

Posted On

14 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Global Health, Benefits Management, Client Management, International Consulting, Sales Generation, Intellectual Capital Development, Process Improvement, Mentoring, Coaching, Analytical Skills, Problem-Solving, Communication Skills, Interpersonal Skills, Collaboration, Attention to Detail, Prioritization

Industry

Professional Services

Description

We are seeking a talented individual to join our Mercer Global Benefits Management (GBM) team. This role can be based in Chicago, IL. This is a hybrid role that has a requirement of working at least three days a week in the office. The Senior Global Benefits Manager Client Manager will be responsible for the overall delivery of Mercer's Global Benefits services provided to our clients. This role is critical to our strategy to grow our GBM and MMB Benefits and Advisory book of business as well as retain our GBM/MMB clients. Growing our GBM/MMB practice is a key initiative for Mercer’s leadership team and will have the attention and spotlight of our Senior Executives. We will count on you to: Determine client requirements and briefs client teams. Provide guidance and direction to ensure deadlines, service standards and budgets are met. Provide clear peer review advice for colleagues. Manage international consulting relationships with client at senior management level. Handles more complex and difficult client issues. Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients. Oversee intellectual capital and training initiatives including conceptualizing new client issue campaigns and tool development. Determines the full scope of services provided to the client and sets roles/responsibilities within the client team. Set strategic direction and creates demand for new products/services in the marketplace and leads successful global, regional or national marketing initiatives. Make a measurable contribution through specialist research, developing intellectual capital, improving processes and representing the company at external seminars. Delegate effectively to provide developmental opportunities to team members. Provide mentoring and coaching to direct reports and project team members. What you need to have: BA/BS degree. Experience with global health and benefits in a consulting environment. Minimum of 8 years of relevant work experience in the field of global health and benefits. Meticulous attention to detail. Ability to prioritize and manage multiple projects simultaneously. What makes you stand out: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proven ability to work collaboratively in a fast-paced, cross-functional environment. Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $119,000 to $237,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Responsibilities

The Senior Global Benefits Manager Client Manager will oversee the overall delivery of Mercer's Global Benefits services, focusing on growing the GBM and MMB Benefits and Advisory book of business while retaining existing clients. Key duties include determining client requirements, providing guidance to client teams to meet standards, managing senior-level international consulting relationships, and generating sales through expansion and prospecting.