Senior Golang Developer

at  Sentient Solutions Ltd

OVERVIEW

Scorebuddy is a leading Quality Management SaaS platform for Contact Centres.
By combining quality management, coaching and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent performance, and enhance overall customer experience.
Are you a driven, pragmatic and highly-skilled Senior Golang Developer ready to take the next leap in your career? If so, Scorebuddy is the place for you! We are a globally successful SaaS company, serving a diverse international customer base with teams ranging in size from 20 to 20,000 end users.
We are seeking a number of highly-talented QA Engineers to join our Product Engineering team and be a part of our journey as we continue to innovate in the Quality Assurance and Customer Service industries.

SKILLS & EXPERIENCE

• Demonstrable expertise in Go, encompassing a comprehensive understanding of its syntax, advanced functionalities and standard library.
• Solid experience with concurrent programming with Goroutines, channel patterns, synchronisation and non-blocking I/O operations.
• Experience in designing and implementing Pub/Sub microservices using Go, along with good notions of containerisation and orchestration.
• Proficiency in integrating various databases, including SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis).
• Experience using Git and related workflows in distributed teams.
• Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS.
• Comfortable working in both Windows and Linux environments.
• Exposure to Agile methodologies (Scrum / Kanban).
• Experience with languages such as PHP & Python would be advantageous.
• Excellent written, spoken and interpersonal communication skills.

EDUCATION & QUALIFICATIONS

• BSc/MSc in Computer Science / related technical discipline OR equivalent experience

• Develop modular, testable and scalable software components for our existing platform, Integrations and APIs.
• Make system design and architectural decisions, then work with cross-functional teams to deliver them.
• Investigate, debug and devise innovative ways to identify and solve bottlenecks and bugs as required.
• Provide technical input relating to performance, reliability, scalability and security.
• Help improve code quality by writing unit tests and conducting code reviews.
• Contribute to team process improvements by adhering to industry best practices and principles.
• Provide technical oversight and guidance to junior developers as required.
• Research and development of new and emerging technologies.