ABOUT

Scorebuddy is a leading Quality Management SaaS platform for Contact Centres. By combining quality management, coaching and learning with advanced AI Analytics, we help hundreds of customers worldwide to be operationally efficient, scale their contact centres, improve agent performance, and enhance overall customer experience.
Are you a driven, pragmatic and highly-skilled Senior Golang Developer ready to take the next leap in your career? If so, Scorebuddy is the place for you! We are a globally successful SaaS company, serving a diverse international customer base with teams ranging in size from 20 to 20,000 end users.

• Develop modular, testable and scalable software components for our existing platform, Integrations and APIs
• Make system design and architectural decisions, then work with cross-functional teams to deliver them
• Investigate, debug and devise innovative ways to identify and solve bottlenecks and bugs as required
• Provide technical input relating to performance, reliability, scalability and security
• Help improve code quality by writing unit tests and conducting code reviews
• Contribute to team process improvements by adhering to industry best practices and principles
• Provide technical oversight and guidance to junior developers as required
• Research and development of new and emerging technologies