JOB DESCRIPTION:

The TECE Governance, Control & Oversight (GCO) team is a dynamic, innovative and diverse team of professionals with a North American mandate to provide partnership, challenge and support on all key areas of governance and control for covered businesses. These include working on complex, fast-paced and innovative project and initiatives delivered by Analytics, Insights & Artificial Intelligence (AI2), Digital Strategy, Innovation & Payments, Marketing, Enterprise Real Estates, Sustainability and Corporate Citizenship, as well as Strategy, Change and Operational Excellence. The team also provides consolidated reporting across all of TECE on key governance and regulatory activities. The team partners effectively with various Risk and Control groups to provide guidance, advice and support to TECE businesses and help them in achieving- their strategic goals and priorities while acting within the Risk Appetite and in compliance with applicable policies and regulations.
The Model & Tools Governance Specialist will be responsible for maintaining governance frameworks to ensure that Models and End User Computing applications meet regulatory, operational, and internal risk standards. This role provides oversight, challenge, and guidance to stakeholders across the business to strengthen controls, improve compliance, and enhance risk management in the use of Models and Tools.
The successful candidate will act as a bridge between business, risk, and technology teams, ensuring that governance practices support both operational needs and regulatory expectations while minimizing risk exposure.

QUALIFICATIONS & EXPERIENCE:

Education & Professional Designations

• Undergraduate degree preferred. Specialized in Risk Management, Business management, Data management, Computer related field is a strong asset.
• Professional certification in risk (e.g. CRM), governance, technology or analytics is a strong asset.

Experience

• 5+ years in model governance, model risk management, operational risk, or related governance/control functions.
• Strong understanding of model lifecycle management, validation principles, and regulatory requirements.
• Experience in EUC governance or operational risk controls for spreadsheets and business-owned tools.
• Experience in audit, Data security, risk assessment, and remediation oversight.

Skills

• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and stakeholder management skills across business and technical teams.
• Proficient to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to produce quality documentation (business level, processes and procedures)
• Ability to present complex issues clearly to non-technical audiences, including senior management.
• Ability to manage ambiguity and make information come together to generate clarity and direction.
• Advanced skills in Excel, Database management tools, and familiarity with business intelligence and risk reporting tools (e.g., Power BI, Tableau).
• Knowledge of data governance, data quality, and change management principles.

Key Competencies

• Risk Mindset: Anticipates and identifies risk exposures before they become issues.
• Collaboration: Works effectively across functions and geographies.
• Accountability: Takes ownership for governance outcomes and risk mitigation.
• Adaptability: Responds quickly to changes in risk, regulatory, and business environments.
• Detail Orientation: Maintains a high level of accuracy in documentation, reporting, and oversight.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Model Governance

• Oversee the implementation and maintenance of the organization’s model risk governance framework and policy.
• Ensure models are inventoried, documented, validated/attested, and monitored in line with regulatory and internal policy requirements.
• Review and challenge model risk assessments, documentation, validation reports, and performance monitoring results.
• Partner with Model Risk Management, Compliance and business owners to address findings, track remediation, and close gaps.
• Support model lifecycle activities including design, implementation, change management, and decommissioning.
• Facilitate or participate in periodic model governance committees, reporting, and escalation of issues to senior management.

End User Computing (EUC) Governance

• Lead the governance of EUC applications (spreadsheets, business databases, Power platform, and other business-owned tools) to ensure they are appropriately identified, risk-assessed, and controlled.
• Maintain an EUC inventory and risk register, ensuring regular review and updates.
• Develop, implement, and monitor EUC control requirements including access controls, change management, documentation, and retention and disposition processes and alignment.
• Partner with business owners to implement remediation plans for high-risk EUCs.
• Provide guidance and training to end users on EUC governance policies and good practices.

Oversight & Reporting

• Produce governance metrics, risk reports, and dashboards for management and regulators.
• Monitor adherence to governance frameworks, escalating breaches and material risks.
• Support internal and external audit reviews, ensuring timely responses and remediation.
• Lead stakeholder engagement to foster a culture of control and compliance.

Continuous improvement; Sustainment

• Review, update, and enhance governance 1B frameworks, and procedures to reflect evolving risks and regulatory expectations.
• Identify opportunities to streamline governance processes while maintaining robust control.
• Develop guides and training for stakeholders to promote a culture of knowledge and awareness