Senior GTM Business Systems Analyst at Redis

, , United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

155000.0

Posted On

02 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce, Business Analysis, GTM Technology, AI Automation, Sales Workflows, Cross-Functional Collaboration, Documentation, Quality Assurance, Salesforce Customization, Agile Methodologies, Critical Thinking, Problem Solving, Communication Skills, Salesforce Architecture, Salesforce Administration, Salesforce Features

Industry

Software Development

Description

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why would you love this job? As a GTM Business Systems Analyst, you’ll be at the heart of how our go-to-market teams work, helping us connect strategy, process, and technology in ways that unlock growth. This isn’t just about systems—it’s about solving problems, removing friction, and enabling our sales, marketing, and customer success teams to focus on what they do best. You’ll get to partner with smart, driven people across the business, design solutions that actually get used, and see your work have a direct impact on how we serve our customers and hit our goals. If you love blending analytical thinking with creativity, and you get energy from making teams more effective, this role is built for you. What you’ll do: Help support the execution of a cross-functional, prioritized sales systems roadmap that supports business growth, operational scalability, and improved customer lifecycle performance. Drive the design and oversee implementation of scalable solutions, applying industry best practices in architecture and development to our GTM systems, including Salesforce and supporting integrated systems. Collaborate cross-functionally to effectively gather and document requirements while determining business value, project scope, and success metrics. Establish and maintain strong partnerships with cross-functional teams including Data, Marketing, Finance, Sales, and Customer Success, among others. Leverage AI automation and agentic solutions to streamline sales workflows and enhance seller productivity. Serve as a liaison between business teams and technical teams to ensure seamless communication and alignment on sales systems solutions. Partner with developers to design and validate customized Salesforce solutions, including Apex triggers, Visualforce pages, and integrations. Lead system testing, including creating test plans, conducting user acceptance testing (UAT), and ensuring quality assurance for Salesforce deployments. Create and maintain comprehensive documentation, including process flows, user guides, and training materials for go-to-market users. Stay up-to-date with Salesforce releases, features, and best practices to provide proactive recommendations and ensure the system meets evolving business needs. What will you need to have? Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. Minimum of 5 years of hands-on experience as a Salesforce Business Analyst or similar role. Strong understanding of Salesforce architecture, administration, and core functionalities (e.g., Sales Cloud, Service Cloud). Familiarity with GTM technology, such as Clari, Outreach, Cloud Coach, Apollo, Linkedin Sales Navigator, Lusha, Dealhub.io, People.ai, D&B, Xactly, etc. Salesforce Administrator Certification required; Salesforce Business Analyst Certification or Advanced Admin Certification is a plus. Proven experience leveraging AI tools and technologies to streamline sales workflows, boost seller productivity, and enhance customer engagement. Proven ability to analyze complex business processes and translate them into actionable Salesforce solutions. Familiarity with Salesforce customization tools like Flows and Lightning App Builder; basic understanding of Apex/Visualforce is a plus. Experience managing or contributing to GTM Systems projects using Agile or Waterfall methodologies. Excellent written and verbal communication skills, with the ability to engage technical and non-technical stakeholders effectively. Strong troubleshooting and critical thinking skills, with a focus on delivering practical and innovative solutions. Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks: Competitive salaries and equity grants Unlimited time off to promote a healthy work-life balance H/D/V coverage along with 401K, FSA, and commuter benefits Frequent team celebrations and recreation events Home internet & phone stipend Learning and development opportunities Ability to influence a high-performance company on its way to IPO The estimated gross base annual salary range for this role is $111,111 – $155,000 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-AB1 As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Responsibilities

Support the execution of a sales systems roadmap and drive the design and implementation of scalable solutions. Collaborate with cross-functional teams to gather requirements and enhance sales workflows.