Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

WHAT SKILLS DO I NEED?

• 5+ years of experience in analytics, GTM, or a related field
• Strong GTM knowledge and experience with Sales and Success functions.
• Expertise in data analytics and business intelligence tools (e.g., SQL, Tableau, Looker, Python, R).
• Demonstrated ability to establish highly collaborative relationships with cross-functional teams across the GTM organization.
• Strong strategic mindset, with a demonstrated ability to influence senior stakeholders through data-driven insights.
• Excellent communication and storytelling skills, with the ability to present complex data in a clear, actionable manner.

Please refer the Job description for details