MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Key responsibilities:

• Assists with the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
• Reviews, updates and analyzes user and technical requirements, specifications development, solution design and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the client’s requirements.
• Provides user support and assists with troubleshooting and design, configuration and escalated problem management.
• Contributes to the development of technical training and training programs.
• Contributes technical expertise to the design and configuration requirements in relation to RFP / RFI and proposals of complexity.
• Regularly reviews the solution roadmap and milestones.
• Works closely with the sales team to evaluate and activate new accounts.
• Contributes to the knowledge base of solutions and services by sharing best practices and lessons learnt with clients.
• Understands the client’s environment, business needs and provide expertise and consulting on the relevant solutions.
• Works closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.
• Contributes to process improvements and ensure compliance to process and policy governance by continuously reviewing processes.
• Performs any other related task as required

To thrive in this role, you need to have:

• Advanced understanding of IT industry environment and business needs.
• Advanced knowledge of market, verticals, horizontals, business administration and business change.
• Advanced ability to lead technical design workshops with the client and internal business stakeholders.
• Advanced technical, quantitative and analytical capabilities.
• Advanced ability to work with clients and business teams to create client-orientated solutions and services.
• Excellent interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
• Advanced ability to recognize opportunities for enhancement and continuous improvement.
• Advanced ability to establish and manage processes and practices through collaboration and the understanding of business.
• Ability to manage urgent and complex tasks simultaneously.
• Passion for learning about new industry trends and technology advancements