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Senior / Guest Service Assistant (Sentosa Cluster) at Far East Organization

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Interpersonal Skills, Team Player, Hospitality, Problem Solving, Professional Appearance, Positive Attitude

Industry

Real Estate

Description

Job Expectations Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries. Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure. Establish contacts with house guests/ long-staying guests and offer assistance when needed. Conduct courtesy calls to guests. Stay well-versed and updated on all tourist-related information. Maintain and manage stock of promotional materials for daily operations. Perform any other duties assigned by supervisors, carrying them out diligently and professionally. Requirements Minimum Secondary school education or equivalent; hospitality or customer service experience preferred. Friendly and service-oriented, with good communication and interpersonal skills. Team player who can work closely with Front Office and other hotel departments. Neat and professional appearance with a positive work attitude. Willing to work rotating shifts, weekends, and public holidays. Locations Available: The Barracks Hotel Sentosa The Outpost Hotel Sentosa Oasia Resort Sentosa Village Hotel Sentosa

Responsibilities

The Senior / Guest Service Assistant will provide courteous services and respond to guests' complaints and inquiries. They will collaborate with various hotel departments and maintain promotional materials for daily operations.