Senior Hardship Officer at AMP Limited
Parramatta, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

0.0

Posted On

09 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills

Industry

Financial Services

Description

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.
For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

READY TO CREATE YOUR TOMORROW?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you

Responsibilities
  • Minimum 3 years’ experience in a high-volume retail consumer credit or collections within Banking & Finance industry with at least 1 year in financial hardship assistance
  • Residential lending highly preferable
  • Demonstrated ability to think like an entrepreneur with exceptional problem solving, analytical, solution focused and decision-making abilities
  • Exceptional written and verbal communication skills
  • Above average influencing and negotiation skills
  • Self-motivated, results driven, collaborative & team player with the ability to work autonomously (preferred DHA experience)
  • A client first passion with an empathetic nature whilst maintaining the privacy and confidential nature of a client’s circumstance
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