Senior Health Information Management Specialist at Children’s National Hospital

Silver Spring, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Health Information Management, Quality Improvement, Computer Systems, Customer Service, Communication Skills, Organization Skills, Attention to Detail, Problem-Solving, Auditing Skills, Computer Proficiency, Document Imaging, Chart Preparation, Scanning, Quality Control, Record Retrieval, Confidentiality

Industry

Biotechnology Research

Description

The Senior Health Information Management Specialist will perform quality improvement monitoring necessary for organizing and maintaining an electronic patient record system. Will coordinate and prioritize daily operations of the electronic health record section. Will cross-train in all core Health Information Management functions. Minimum Education High School Diploma or GED (Required) Minimum Work Experience 3 years Health Information Management experience with emphasis on computer systems and customer service. (Required) Required Skills/Knowledge Must be able to work in a fully computerized environment. Basic understanding of computer applications and working knowledge of Windows Applications and Microsoft Office. Strong verbal and written communication skills. Strong organization skills and attention to detail. Maintain confidentiality of patient information. Ability to problem-solve and perform in a process driven environment. Strong auditing skills. Computer keyboard proficiency . Able to sit for long periods of time at a computer workstation. Ability to distinguish colors and grades of paper. Ability to sort alphabetically , sequentially by numbers, dates, and types of documents. Ability to use judgment when determining appropriateness of involvement of Physicians, Nursing Management and Unit Support Staff when searching for missing documentation or discovering procedural and technical failures. Must be able to walk and push moderately heavy carts of records throughout hospital facility. Required Licenses and Certifications Registered Health Information Technician (RHIT) (Preferred) Functional Accountabilities Project Management Act as a resource for projects for medical records systems. Assist with the barcoding of new and revised medical record forms. Will actively participate in orientation and training of all HIM Specialists. Computer System Operation Retrieve patient identification necessary to appropriately identify patients 100%25 of the time. Utilize the appropriate queues in the document imaging system to process work. Able to use multiple health information management computer applications with a high degree of competency . Quality Improvement Spend 2.5 hrs daily reviewing patient records scanned and indexed with a represented sample of all specialist work (including new employees). Correct errors and provide feedback to HIM Specialist, HIM Manger and Director. Prepare quarterly statistics of quality findings to HIM Manager and Director. Prepare examples of common errors and participate in a group discussion as an individual effort. Meet with employees monthly along with manager to provide feedback. Ensure scanned paperwork is not destroyed until the defined sample size is quality assured. Chart/Document Prepping Prepare all documents for scanning into the document imaging system at a rate of 3.0 - 3.5 inches per hour following standardized prepping procedures to ensure turnaround-time. Remove all records that are not able to be scanned and initiative a multi-media folder. Mark all documents which are not of good visual quality Remove all COLD (Computer Output to Laser Disk) documents and do not scan Label all batches with appropriate clinic information, date received and processed. Identify all documents with patient’s name and medical record number Chart/Document Scanning Scan all documents into the document imaging system at a rate of 35 inches per seven (7) hour shift following standardized scanning methods. Use sound judgment when scanner settings need to be adjusted to increase efficiency and quality of the documentation. Perform daily scanner maintenance by cleaning rollers and glass to prevent build up of paper residue, calibrate scanner and report any issues. Avoid having excessive carry-over of work and communicate with HIM Specialist when daily work assignment is not completed. Quality Check and Indexing Electronic indexes (files) scanned images from their corresponding queues within the document imaging system at a rate of 14 inches per shift for Quality Control and validation is 12 inches per seven (7) hour shift for outpatient and inpatient records. Avoid having excessive carry-over of work and communicate with HIM Specialist when daily work assignment is not completed. Focus on quality assurance and avoid critical errors. Maintain accuracy rate at 95%25. Chart/Document Storage Maintain order of all batches of charts/documents scanned and awaiting scanning according to standardized procedure 100%25 of the time to ensure retrievability of charts/documents when needed. Follow standard procedure for chart storage and destruction policy. Chart/Document Retrieval Utilize electronic patient record system to locate individual patient records and sets of patient records on an as-needed basis by the set-upand retrieval of workflow assignments within 24 hours of routine request and immediately for STA T requests. Death Certificate Processing Process Death Certificates in accordance with hospital policy and procedure. Participate in on-call rotation for death certificates. Phone Coverage and Release of Information Requests After Hours Participate in phone coverage rotation within the department. Process requests for records from outside providers for continuation of care purposes. Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Responsibilities

The Senior Health Information Management Specialist will oversee quality improvement monitoring and manage daily operations of the electronic health record section. This role includes cross-training in all core Health Information Management functions.