JOB SUMMARY

As Senior Healthcare Technical Officer you will act as the first point of contact for hospitals requesting emergency deliveries, ensuring that their orders are entered and issued with the utmost efficiency. As well as performing a number of technical and scientific tasks - such as monitoring the temperature of storage units and undertaking maintenance duties - we’ll rely on you to assist in the training and development of other support staff.
We’re looking for a level 4 qualification e.g. BTEC or HNC in a relevant science subject, NHSBT Foundation Degree OR equivalent knowledge and experience of working in a manufacturing, logistics or supply chain environment requiring intermediate level theoretical knowledge acquired through formal training.
You’ll also, ideally, have a working knowledge of basic IT packages and some experience of working unsupervised in a laboratory environment. A good team player, you’ll be capable of motivating both yourself and others as you tackle a wide variety of tasks.
NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

EXPERIENCE AND KNOWLEDGE

• Experience of supervising others
• Experience of working with Information Technology such as Microsoft Office

QUALIFICATIONS AND TRAINING

• Level 4 qualification e.g. BTEC or HNC in a relevant science subject, NHSBT Foundation Degree OR equivalent knowledge and experience of working in a manufacturing, logistics or supply chain environment requiring intermediate level theoretical knowledge acquired through formal training.
• Evidence of furthering personal development.
• Willingness to undertake further training and development.

ABOUT US

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we’ll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

WHAT WE OFFER:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
  This vacancy will close at 23:59 on 9th September 2025. NHSBT reserves the right to close the job early if a high volume of applications is received.
  Interviews are anticipated to be held on 19th September 2025 subject to confirmation
  For informal enquiries please contact Samantha Jaggard, Hospital Services Manager on samantha.jaggard@nhsbt.nhs.uk

• You will be required to perform a range of scientific and technical activities related to the blood (and where appropriate tissue) donations from our donors, with the support of the team.
• You will be responsible for the support and training of new and less experienced staff.
• You will be required to undertake precise repetitive manipulation of equipment and blood samples/donations and carry out routine tasks on a regular basis.
• You will be required to handle blood bags and a range of equipment.
• The role will require you to work variable hours and days, weekends and bank holidays as per the roster within the department (unless otherwise rostered within the shift agreement) with appropriate notice.
• You will be required to manually handle equipment on a daily basis weighing up to 13 kgs, with or without mechanical aids, with appropriate training.
  This is a shift-based post covering days, evenings, nights and bank holidays with some lone working. There is a 7-week shift pattern. The shifts will be an average of 37.5 hours/week on 24/7 basis. There will also be a requirement to participate in an on-call Rota.