Join the City of Medicine Hat as a Senior Hospitality Lead
Temporary, Part Time, On Site
Are you passionate about delivering exceptional customer service in a fast-paced, dynamic environment? The City of Medicine Hat is seeking a dedicated and detail-oriented Senior Hospitality Lead to assist and manage our back of house kitchen operations. In this key role, you’ll oversee staff, ensure seamless food and beverage services, build strong relationships, and maintain high operational standards, all while contributing to our vibrant community.

QUALIFICATIONS

• Completion of Grade 12 or High School Equivalency diploma.
• Minimum of 3 years of experience in food services, including supervisory experience.
• Successful completion or ability to obtain Alberta ProServe certification.
• Successful completion or ability to obtain Food Safe certification.
• Certification as a Certified Concession Manager (CCM) is considered an asset.

• Supervise and assist back of house kitchen staff, providing guidance and leadership to ensure operational efficiency and positive customer experiences.
• Maintain and nurture relationships with Premium Seating Clients, ensuring high-quality service and satisfaction.
• Assist menu planning, inventory control and ordering supplies, ensuring all procedures align with City of Medicine Hat policies.
• Ensure food service equipment is maintained, and environmental, health, and safety standards are upheld, including FOODSAFE and Pro Serve compliance.
• Collaborate with the FoodBeverage Supervisor on staff recruitment, performance management, and training.
• Coordinate catering and set-up requirements for special events, ensuring high-quality food services.
• Support communication between FoodBeverage staff, particularly during high-capacity events, to promote problem solving and operational efficiency.