ABOUT YOU

You will have:

• An in depth knowledge of housing and homelessness legislation and experience in providing frontline housing options or homelessness services.
• A Degree and/or a relevant specialist Housing qualification in Housing Advice or equivalent.
• Excellent communication skills in all forms with the ability to influence, use empathy to understand complex situations, and to advise others.
• Be capable of performing efficiently and effectively in a high-pressure, fast-paced environment, handling challenging client behaviours with composure, integrity, and effectiveness.

INTERESTED TO FIND OUT MORE?

If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Tracy Pullen at Tracy_Pullen@bathnes.gov.uk

AT BATH & NORTH EAST SOMERSET COUNCIL WE HAVE ONE OVERRIDING PURPOSE TO IMPROVE PEOPLE’S LIVES.

It’s an exciting time to be working in housing at Bath & North East Somerset. We are implementing an organisational change programme and have recently launched our Housing Plan 2025-30 which sets out ambitious actions for housing over the next 5 years.
We are now looking for an enthusiastic Senior Housing Advisor to join our high performing housing options and homelessness team to make a real difference supporting families and individuals at risk of homelessness.

ABOUT THE ROLE

The postholder will assist the Housing Options & Homelessness Team Leader in supporting the housing options team to deliver a high-quality service tasked with reducing homelessness. The team consists of 12 staff who perform both housing advice and homelessness decision roles.
B&NES is a high-performing Council with relatively few households in temporary accommodation, reflecting the team’s excellent work.
This is a full time role, 37 hours per week, permanent contract.
The role is primarily based in Bath but you may need to work from other locations in the district. There is also the opportunity to work from home by agreement.