Senior Housing Officer at Caridon Group
Crawley RH11 9GJ, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

20 Sep, 25

Salary

32000.0

Posted On

21 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

JOIN THE CARIDON PROPERTY TEAM: MAKE A REAL IMPACT IN HOUSING!

At Caridon Property, we’re not just a leading provider of social housing-we’re on a mission to make a difference. Founded in 2009, we’ve already provided homes for over 15,000 tenants and offer an award-winning service to both tenants and landlords. Our purpose is clear: to break the mould in social housing by offering homes to people in real need.
We believe in challenging conventional ideas and pushing the boundaries of what’s possible in housing. Our vision is to become the leading provider of innovative, creative, full-service home solutions, and we’re looking for passionate people to join us on this journey.

Responsibilities

You will be part of a team that focuses on tenant support, housing management, and Anti-Social Behaviour (ASB) case management. Responsibilities include conducting tenant interviews and risk assessments, assisting with Housing Benefit claims, and working closely with external agencies to meet tenant needs.
The role involves leading high-priority ASB cases, ensuring compliance with ASB policies, and collaborating with partner agencies for effective enforcement and resident safeguarding. Additional duties include issuing tenancy warnings, promoting mediation for disputes, providing performance reports, and maintaining partnerships with organisations. Monthly reports and KPIs are provided to management, highlighting team progress and service improvements.

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