Role: Senior HR Advisor
Location: Office Based – Out of one of the following locations 4 days per week (Luton/Birmingham/London) with travel across your allocated area
Salary: £45,000 per annum, a car allowance of £5,500 plus benefits
Contract: Permanent
Hours: Monday to Friday – 9am to 5pm (35 hours per week)

REQUIRED SKILLS & QUALIFICATIONS:

• Excellent interpersonal and communication skills, with a proactive, problem-solving mindset and the ability to adapt to changing priorities.
• Proven experience in leading HR projects and driving positive change within the businesses
• Strong stakeholder management skills, with the ability to influence, challenge constructively, and drive decision-making
• Strong ethics, integrity, and customer focus, with proficiency in MS Office.
• CIPD qualification or equivalent experience; degree-level education.
• Passion for data and has a strong understanding of HR Metrics with the ability to interpret and analyse HR and Business Data.
• Proficiency in iTrent or similar HR systems, with a solid understanding of employment law and HR best practices.
• Solid experience in employee relations, including handling conduct, grievance, and organisational change.Ability to thrive in a fast-paced environment, making informed decisions with limited information.

YOUR ROLE, YOUR IMPACT

As a Senior HR Advisor, you will ensure the effective implementation of HR practices, provide focused solutions and lead projects that contribute to the success of the organisation. You will provide a high-quality, efficient and HR professional to support the managers and employees across your allocated area If you are passionate about making a positive HR impact, we would love to hear from you.

KEY RESPONSIBILITIES:

• Build and maintain strong relationships with stakeholders, providing coaching to, and upskilling of, managers in HR best practices
• Provide advice and guidance on complex employee relations (ER) cases, including disciplinary matters, grievances, absence management, and performance issues.
• Proactively manage and resolve cases, ensuring fair, consistent outcomes while mitigating risk; escalating complex cases to the Head of HR and lead the case reviews.
• Support the Heads of HR to instil a high-performance culture, developing and delivering on-boarding, talent and succession plans and ensuring teams are trained to deliver all elements of their job role to a high standard and provide a high-quality customer experience
• Assist with the performance/talent management processes, contributing to the annual pay review.
• Lead and support on key HR projects, including policy development, employee engagement and performance management initiatives.
• Provide guidance during organisational changes, such as restructures, redundancies, and TUPE processes.
• Stay up to date with changes in employment legislation to ensure compliance and best practice across the organisation.
• Collaborate with the My HR, Payroll, and Benefits team to manage HR queries, delivering high-quality, timely, and professional HR advice
• Support the development of, and mentor, HR Advisors and deputise for the Head of HR.
• Work closely with the Learning and Development and Recruitment teams across your area.

By joining us as a Senior HR Advisor you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK