Senior HR Consultant at Microsoft

, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Workplace Investigation, Documentation, Consultation, Trend Analysis, Regulatory Compliance, Labour Relations, Capability Building, Policy Development, Conflict Resolution, Legal Risk Assessment, Coaching, Change Management, Communication, Relationship Management, Problem Solving

Industry

Software Development

Description

Employee Relations Assists/Partners with Workplace Investigation Team (WIT), Business and Regulatory Investigation (BRI), and/or Global Employee Relations (GER) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography, and other HR peers (e.g., HRBP, CELA Public Relations, Global Security, Benefits). Ensures appropriate documentation of issues is in place. May lead the investigations for a business, region, or geography where resources are limited. Consults on how to navigate the nuance of investigations and partnerships/collaborations in working through the details of the situation. Interprets trends in employee relations issues. Understands precedence that has been set and anticipates long-term impacts of short term decision-making. Connects with broader outside community on business for their region/geography to understand commonality and how to address it a broader or global scale. Identifies evolutions in regulatory environments that may impact employee relations and makes recommendations on changes within HR policies to align with external/evolving expectations. Directs the diagnostics and resolution of issues with high level complexity, visibility and risk related to policy or culture concerns/violations and incident or threat response, independently or by collaborating with managers, peers in Human Resources and Legal profession as appropriate. Recommends solutions to address issues from a systematic perspective (e.g., establishing new principles/tools) while prioritizing employee experiences to maintain a safe and professional work environment. Works with outside counsel to assess legal risk of different scenarios/ways to solve it. Labour Relations Consulting Supports their geo in collaboration with peer disciplines or professions (e.g. Talent Management, Learning and Development), as well as global Human Resource partners, to contribute insights, leverage resources, and provide consultation and support for the leadership of labour relations in the geo Assists/Partners with HR Planners and change leader to implement organisational changes that require labour relations engagements, especially during fiscal year changes Ensures appropriate control, compliance and tracking of open labour relations issues in partnership with CELA and HR stakeholders at the country level - Builds and manages constructive, effective, relationships with employee representatives and provides insights to business leaders and HR partners on the relationships between the company and employee representatives Consults with peers across the globe who support Labour Relations in other geos, and proactively identifies opportunities to scale approaches to Labour Relations beyond their geo responsibility Capability Building Leads their area in the collaboration with peer disciplines or professions (e.g., Talent Management, Learning and Development), as well as global Human Resource partners, to contribute insights, leverage resources, and provide capability building support for the leadership of a business, region, or geography via scalable projects, programs, and/or initiatives (e.g., manager excellence community, manager capability, onboarding, team-building, rewards communication). Identifies the appropriate approach and leverages resources to enhance manager capability by conducting one-on-one consulting/coaching with business leaders, or by engaging relevant stakeholders and HR partners in capability building conversations. Independently identifies/raises needs and uses judgment to mitigate potential risks by collaborating with the Legal profession. Collaborates with peers in other businesses, regions, or geographies to share input and drive standardized/scalable approach for enhancing compliance. - Leads the localization/updating of policies and procedures related to managed projects, programs, and other ways of working. Establishes partnerships with Human Resources policy owners and relevant stakeholders. May lead efforts to update policies (e.g., benefits-related) in collaboration with peer HR disciplines. Queue Management Responds to written correspondence, email, and other outreach from employees and managers. Closes cases in a timely manner. Maintains information security and confidentiality. Manages, distributes, and oversees queries coming through the Customer Relationship Management (CRM)/queue management system for a business, region, and geography. Assesses severity levels of queries and determines management approach. Shares feedback to the senior advisors for queue management system (AskHR) regarding opportunities to solve problems earlier in the funnel, escalation, and process efficiency and navigating escalations. Required Extensive experience in Human Resources with a focus on labor relations OR Bachelor's Degree AND many years experience with Human Resources with a focus on Labor Relations Demonstrable experience in leading challenging labor relations engagements. Advanced proficiency in written, reading, and conversational English. Formal qualifications in associated skills (e.g. mediation and/or conflict resolution) relevant to the region. Advanced proficiency in written, reading, and conversational Swedish. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Responsibilities

The Senior HR Consultant will assist in employee relations by partnering with various teams to investigate serious cases and implement remediation. They will also lead diagnostics and resolution of complex issues related to policy or culture concerns.