Senior HR Consultant at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Project Management, Employee Relations, Conflict Management, Coaching, Consulting, Human Resources, Performance Management, Policy Development, Communication Strategies, Risk Mitigation, Stakeholder Engagement, Documentation, Compliance, Talent Management, HR Programs

Industry

Software Development

Description

This role will involve Program and Project management by partnering with Centers of Excellence (CoE) on implementing and capitalizing on scalable Human Resources programs and processes (e.g., Rhythm of Business (ROB)/performance and development cycle, ad-hoc projects). This role will also include coaching and consulting managers and employees through difficult workplace matters, providing consultation across various matters (career, performance, workplace behavior, policies), and partnering with HR Business Partners and Talent Management to enable the strategic people priorities. HR Project and Programs Partners with Centers of Excellence on implementing and capitalizing on scalable Human Resources programs and processes (e.g., Rhythm of Business (ROB)/performance and development cycle, management excellence communities, employee movement, ad-hoc projects); manages Human Resources processes for a business, region, or geography by reviewing progress and making recommendations on project/program management. Leads the design and implementation of local Human Resource (HR) projects or programs (e.g., critical positions retention, mid-year performance checkpoint) based on unique needs for a business, region, or geography; provides project guidance related to prioritization, timelines, budget, resourcing, and impact. Leverages, aligns, and integrates communication strategies and messages from the Center of Excellence (CoE); guides others in the implementation of communication messages; collaborates with peer disciplines (e.g., Human Resources Business Partnership) to gain buy-in on programs and processes from business stakeholders. Ensures appropriate documentation of issues is in place. Provides expert consulting services to managers and employees in one or more focus areas related to HR programs, processes, and initiatives; represents their focus area in the broader HR community; influences the future direction of HR work by synthesizing insights and contributing perspectives, expertise, and leadership. Identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; collaborates with peers in other businesses, regions, or geographies to share input and drive standardized/scalable approach for enhancing compliance. Leads the localization/update of policies and procedures related to managed projects and programs; establishes partnerships with Human Resources policy owners and relevant stakeholders; may lead efforts to update policies (e.g., benefits-related) in collaboration with peer Human Resource (HR) disciplines (e.g., HR Shared Services Support). Manages, distributes, and oversees queries coming through the Customer Relationship Management (CRM)/queue management system for a business, region, and geography; assesses severity levels of queries and determines management approach; responds to written correspondence, email and other outreach from employees and manager; shares feedback to the advisors for queue management system (AskHR) regarding opportunities to solve problems earlier in the funnel, escalation, and process efficiency. Bachelor's Degree AND 7+ years experience with human resources or business programs/processes OR Master's Degree AND 4+ years experience with human resources or business programs/processes OR equivalent experience. 3+ years experience building Human Resources or Business programs/processes or equivalent experience Program or Project Management experience. Employee Relations or conflict management coaching experience. Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP).

Responsibilities

The Senior HR Consultant will manage and implement scalable Human Resources programs and processes while providing expert consulting services to managers and employees. This role includes leading local HR projects, collaborating with Centers of Excellence, and ensuring compliance with policies and procedures.