Senior HR Consultant at Microsoft

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Workplace Investigations, Legal Compliance, Human Resources, Policy Development, Risk Mitigation, Consulting, Collaboration, Documentation, Problem Solving, Communication, Leadership, Process Improvement, Query Management, Stakeholder Engagement, HR Programs

Industry

Software Development

Description

Employee Relations Directs the diagnostics and resolution of issues with increasing complexity, visibility and risk related to policy and incident or threat response, by collaborating with managers, peers in Human Resources and Legal profession as appropriate; recommends solutions to address issues from a systematic perspective (e.g., establishing new principles/tools) while prioritizing employee experiences to maintain a safe and professional work environment. Assists/Partners with Workplace Investigations Team (WIT), Office of Legal Compliance (OLC) and Global Employee Relations Team (GERT) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography; ensures appropriate documentation of issues is in place. Provides expert consulting services to managers and employees in one or more focus areas related to HR programs, processes, and initiatives; represents their focus area in the broader HR community; influences the future direction of HR work by synthesizing insights and contributing perspectives, expertise, and leadership. Identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; collaborates with peers in other businesses, regions, or geographies to share input and drive standardized/scalable approach for enhancing compliance. Leads the localization/update of policies and procedures related to managed projects and programs; establishes partnerships with Human Resources policy owners and relevant stakeholders; may lead efforts to update policies (e.g., benefits-related) in collaboration with peer Human Resource (HR) disciplines (e.g., HR Shared Services Support). Manages, distributes, and oversees queries coming through the Customer Relationship Management (CRM)/queue management system for a business, region, and geography; assesses severity levels of queries and determines management approach; responds to written correspondence, email and other outreach from employees and manager; shares feedback to the senior advisors for queue management system (AskHR) regarding opportunities to solve problems earlier in the funnel, escalation, and process efficiency. Significant experience with Human Resources or Business programs/processes relating to people processes Able to demonstrate high-impact behaviours relevant to a highly matrixed organisation Relevant professional qualifications

Responsibilities

The Senior HR Consultant directs diagnostics and resolutions of complex employee relations issues, collaborating with various teams to maintain a safe work environment. They provide expert consulting services and lead policy updates while managing queries related to HR processes.