Senior HR Generalist at Father Bills & Mainspring

Brockton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

90000.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, HRIS Expertise, Leave Management, Compliance, Investigations, Performance Management, Onboarding, Offboarding, Data Analysis, Reporting, Policy Administration, Change Management, Project Management, Time Management, Interpersonal Skills, Problem Solving

Industry

Individual and Family Services

Description

Mission Statement: Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency. Father Bill’s & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives. We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission. Position Summary: The Human Resources Generalist will run the daily functions of the Human Resource (HR) department including employee relations, administrative functions, leave process, employee engagement, compliance, onboarding/off boarding process. The position will work closely with other HR members such as the Talent Acquisition Specialist, Payroll and Benefit Specialist and our HR leader/s. This position is 40 hours per week and reports to the Director of Human Resources. Essential Responsibilities: HR PARTNERSHIP & EMPLOYEE RELATIONS * Serve as the primary HR advisor to assigned departments and site leaders, building trusted relationships across programs. * Provide expert guidance on employee relations matters including performance concerns, investigations, disciplinary actions, conflict resolution, and terminations; escalating properly to the HR Director. * Conduct prompt, thorough, and neutral workplace investigations; prepare documentation and recommendations. * Coach managers on performance management, feedback conversations, documentation, and progressive discipline. * Identify trends in turnover, engagement, and workplace concerns; recommend proactive interventions. * Support leadership in fostering a culture of accountability, inclusion, and mission alignment. * Maintain a presence in all of our offices by visiting periodically for meetings and to work out of those offices. HR SYSTEMS, DATA & REPORTING * Serve as a subject matter expert for HRIS (ADP or related systems); ensure system optimization and data integrity; embracing and fostering an environment of AI adoption and implementation. * Prepare and analyze workforce reports related to turnover, headcount, demographics, leave utilization, and engagement trends. * Develop dashboards to support data-driven decision-making by HR and executive leadership. * Maintain HR intranet/homepage content and internal communications in partnership with HR leadership. COMPLIANCE, RISK MANAGEMENT & POLICY ADMINISTRATION * Ensure compliance with federal, state, and local employment laws (FMLA, ADA, wage and hour, MA leave laws, workers’ compensation, etc.). * Support complex leave of absence processes including FMLA, PFML, ADA accommodations, workers’ compensation, and other statutory and organizational leaves. * Support workers’ compensation claims administration including reporting, documentation, carrier communication, and return-to-work coordination. * Maintain accurate and compliant personnel files, labor law postings, acknowledgements, and documentation. * Assist with audits (internal and external), EEO reporting, and regulatory compliance requirements. * Partner with HR leadership to update and implement HR policies and procedures. PERFORMANCE MANAGEMENT & TALENT SUPPORT * Administer performance evaluation processes, including tracking completion, coaching managers, and identifying development needs. * Partner with Talent Acquisition to support recruitment, onboarding and offboarding processes that reinforce organizational values. * Facilitate new hire check-ins, exit interviews, and engagement surveys; analyze results and develop actionable insights. * Support succession planning and internal talent development initiatives. * Assist in identifying training needs and coordinating professional development programming. ORGANIZATIONAL DEVELOPMENT, ENGAGEMENT & CULTURE * Partner in the planning and execution of employee engagement initiatives and recognition programs. * Ensures trainings and certifications are tracked and planned for each year and for each position. * Co-lead or support employee committees and culture-building initiatives. * Promote a workplace culture aligned with the organization’s mission, operating principles, and values. * Support change management initiatives related to organizational growth and strategic priorities; by developing communication plans, training materials, and manager toolkits. * Assist in the administration of training programs related to performance management, communication, compliance, and leadership development. * Work with the HR Director on organizational skill gaps through data, feedback, and performance trends; recommend targeted learning solutions. * Promote a culture of continuous learning by coordinating professional development resources and tracking participation and outcomes. OPERATIONAL EXCELLENCE * Maintain efficient HR workflows and continuously improve HR processes. * Ensure system and process optimization to streamline and ensure efficiencies. * Collaborate closely with Payroll & Benefits to ensure seamless employee lifecycle transitions. * Support special HR projects including system upgrades, policy rollouts, audits, and organizational initiatives. * Provide coverage and cross-training within the HR team as needed. Education, Abilities, Competencies and Experience Required * Requires a bachelor’s degree in Human Resources, Business Management or a related field or experience equivalent. * Min of 5 years of experience in a HR generalist experience. * 3 years of experience in triaging and addressing employment relations situations and supporting employees through the fill life cycle. * Non-Profit Experience preferable * Proven experience in HRIS expertise, implementation and optimization. * Proven experience in leave management * Knowledge of federal, state, local rules and regulations required. * Solid and advanced software knowledge of HRIS systems, and Microsoft Office Suite. * Proven track record in successful maintaince of personnel files and ensuring compliance. * Project management and time management; being able to work backwards from an end goal and produce quality, polished, professional results and reports without missing deadlines * Ability to self-manage, work independently, and seek guidance as needed * Ability to manage confidential and sensitive information * Strong track record of supporting and following up with multiple stakeholders * Excellent organizational, problem solving and analytical skills * Flexible and responsive, with ability to adapt to rapid change in direction or business priority * Outstanding communication and interpersonal skills with ability to reach audiences using various styles/methods * Critical thinker with strong problem-solving skills and a tendency to challenge the status quo Other: * Safety & Security: Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. * Travel: Local travel may be required. Valid driver’s license, good driving required and reliable transportation required. * Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions. 1. Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary. 2. This is primarily an office job requiring extended periods of sitting and standing and ability to work office equipment. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job. Father Bill’s & MainSpring is an equal opportunity employer.

Responsibilities

The Human Resources Generalist will manage daily HR functions including employee relations, administrative tasks, leave processes, engagement, compliance, and the onboarding/offboarding cycle, working closely with other HR team members. Key duties involve serving as the primary HR advisor to assigned departments, conducting workplace investigations, coaching managers, and ensuring compliance with employment laws.