The Human Resources team at Northland is expanding, and we are looking for an HR leader to join our team as Senior Human Resources Manager for the Northland Restaurant Group. This role is based out of our Vancouver office and supports multiple restaurant brands, including Moxies, Chop, Shark Club, Boulevard, and Tavern. This role provides mentorship to team members part of the Restaurants HR team and support to multi-unit operations leaders.
The successful candidate will assist in creating, implementing, organizing and executing HR initiatives and programs to support our company’s overall business strategy and objectives. You will be directly involved in all facets of the HR department, including but not limited to, employer of choice programs, recruiting, policies and procedures, HRIS, employee relations and operations partnerships.
Exceptional communication and interpersonal skills and the agility to adapt to changing conditions are essential to success in this role. If you are an organized, detail-oriented, autonomous, engaging leader who loves working in a fast-paced environment with the opportunity to learn more, let’s talk!

Your Responsibilities

• Oversee HR initiatives like talent assessments, employee engagement projects, training initiatives, and admin support for systems and tactics
• Develop and implement HR programs and initiatives aligned with the overall business strategy
• Support the senior leadership and the restaurant operations teams by providing human resources advice, counsel, and decisions. Provide support with documentation, sitting in with sensitive conversations and in partnership with Operations lead difficult conversations
• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing our organizational values
• Manages health & safety initiatives, ensures compliance through monthly restaurant meetings, supports and addresses findings from ministry audits, and implements H&S improvements to maintain regulatory standards
• Oversee employee hotline complaints and employee conduct and behaviour investigations
• Lead full-cycle internal investigations
• Monitor adherence to internal policies and legal standards
• Participate in company meetings
• Execute employee engagement surveys, analyze the results and work with the senior leadership team to create action plans based on the results
• Lead employee focus groups, summarize and analyze the information gathered and then work with senior operations leaders to create action plans to address any concerns
• Provide advice and counsel to department leads on all recruitment processes
• Continually research emerging HR trends in our industry and the overall HR industry, making recommendations to senior leadership as applicable

Skills and Experience

• Proven leadership experience within HR, people and culture, or similar; leadership experience in restaurants or the hospitality industry is considered a plus
• Bachelor’s Degree in Human Resources, Business or a related field; CPHR designation would be preferred
• A sharp business acumen partnered with high ethical standards
• Excellent leadership capabilities with outstanding communication and interpersonal skills
• Skilled in MS Office; experience with Dayforce or Human Resource Information Systems (HRIS) and Applicant Tracking Systems (ATS) is beneficial
• Exceptional ability to build rapport with employees, senior leadership and vendors
• Some travel required outside of BC, we’re partners with our restaurants, and bi-monthly location visits are ideal

The Perks

• Competitive salary and extended health benefits
• Discounts at our corporate brands (restaurants, hotels, resorts)
• A team-oriented, fun group of co-workers
• Opportunity to learn about and educate others on a wide range of HR topics

Proud to be 100% Canadian-owned, Northland Properties’ are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

• Oversee HR initiatives like talent assessments, employee engagement projects, training initiatives, and admin support for systems and tactics
• Develop and implement HR programs and initiatives aligned with the overall business strategy
• Support the senior leadership and the restaurant operations teams by providing human resources advice, counsel, and decisions. Provide support with documentation, sitting in with sensitive conversations and in partnership with Operations lead difficult conversations
• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing our organizational values
• Manages health & safety initiatives, ensures compliance through monthly restaurant meetings, supports and addresses findings from ministry audits, and implements H&S improvements to maintain regulatory standards
• Oversee employee hotline complaints and employee conduct and behaviour investigations
• Lead full-cycle internal investigations
• Monitor adherence to internal policies and legal standards
• Participate in company meetings
• Execute employee engagement surveys, analyze the results and work with the senior leadership team to create action plans based on the results
• Lead employee focus groups, summarize and analyze the information gathered and then work with senior operations leaders to create action plans to address any concerns
• Provide advice and counsel to department leads on all recruitment processes
• Continually research emerging HR trends in our industry and the overall HR industry, making recommendations to senior leadership as applicabl