WHAT YOU’LL DO:

• Oversee day-to-day global HR operations ensuring compliance with local labor laws and internal policies
• Manage key employee lifecycle processes including onboarding, contract changes, terminations, and payroll coordination
• Draft and review employment documentation, ensuring accuracy and compliance
• Provide first-line support to HR Business Partners in handling sensitive and complex employee relations cases (e.g., investigations, disciplinaries, and dismissals)
• Partner with Store Managers to advise on HR policies, labor regulations, and local requirements (e.g., visas, working hours, sick leave documentation)
• Lead efforts to improve and standardize HR processes, templates, SOPs, and compliance checklists across regions
• Maintain accurate and up-to-date HRIS records and ensure documentation meets audit standards
• Monitor and manage absence reporting and leave administration, including long-term sick leave, parental leave, and holiday tracking
• Mentor and guide junior HR team members as needed