A career at Whole Foods Market is more than just the work you do- it’s about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren’t just a grocery store: we’re world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
Join Our Team at Whole Foods Market as a Senior Human Resources Operations Specialist in Austin, TX!Are you passionate about people and ready to take your HR career to the next level? As a Sr. HR Operations Specialist, you’ll be at the heart of HR operations, providing essential administrative support for our day-to-day HR functions. From Compensation and Benefits to Payroll, Learning & Development, and more, you’ll help ensure that systems run smoothly and processes stay on track. You’ll play a crucial part in keeping our HR data up-to-date and accurate, ensuring that both Team Members and Team Leaders have their questions answered quickly and correctly via phone and our ticketing system. When complex or sensitive issues arise, you’ll step in to escalate or direct them to the right team, ensuring everyone gets the support they need. This is a Full-Time role based in Austin, TX, with an expectation of availability for 8-hour shifts between 8am-6pm CST 5 days a week (in the Store Support office) and some weekends (remote).
Job Description

• Coach and Advise: Provide expert guidance to Team Members and Team Leaders on HR policies, ensuring they have the right information to navigate their HR needs and help resolve complex issues.
• Ensure Follow Through: Research, analyze, and resolve high volume cases created in response to issues and questions raised by Team Members, Team Leaders, and candidates as our Shared Service Team supports the employment lifecycle from application stage to offboarding and unemployment.
• Collaborate for Solutions: Work closely with HR colleagues in Compensation, Benefits, Payroll, HRIS, and other departments to address recurring issues and improve processes.
• Continuous Improvement: Participate in ongoing efforts to identify and recommend process improvements that streamline HR transactional processes, and ensure they meet the evolving needs of our internal teams and candidates.
• Ensure Consistency: Uphold consistency in the interpretation and application of HR programs, policies, and guidelines, providing clarity and support where needed.
• Be a Key Representative: Represent HR Shared Services to internal teams, stakeholders, candidates and customers, maintaining strong relationships across the business.