WHO WE ARE:

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence.
With teams and offices around the world, Irdeto’s greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdeto’s success.

REQUIRED SKILLS AND EXPERTISE:

Module Expertise:

Demonstrate expert knowledge in the following SuccessFactors modules:

• Objective Management
• Automated Time-Off
• Performance Management
• Compensation / Variable Pay
• Recruiting / Integrations for Talent Acquisition Services

In addition, exposure or knowledge in the following SuccessFactors modules would be preferred:

• Employee Central
• Story Reporting
• Development
• Succession
• Reporting and Analytics (including People Analytics)
• Onboarding

PROJECT EXPERIENCE:

• Contributed to large and complex implementations of SAP SuccessFactors.
• Participated in Implementation, Production Support, Rollout, and Upgrade projects.
• Vendor management / partnership.

ADDITIONAL SKILLS:

• Excellent analytical and problem-solving skills.
• Excellent English verbal and written communication skills.
• A team-player, with a positive, proactive, and collaborative approach.
• A solutions / results-focused and “can-do” attitude.
• Deep understanding of entire Business and Core HR workflows.

QUALIFICATIONS:

• 3+ years of functional experience, ideally in large and complex implementations of SAP SuccessFactors.

THE ROLE:

You will contribute to the management and improvement of HR Technology processes (specifically focusing on SuccessFactors) - identifying areas for automation, documenting processes and working side by side with the Senior HR Technology Manager and wider IT / HR teams on special HR Technology projects. You will align HR and business requirements with HR technology best practices and implement effective solutions within SuccessFactors and other / related systems. You will help us to ensure we have the people data and HR technology processes we need to make informed business decisions.
As a Senior SuccessFactors Application Specialist, you will work closely with the HR Technology Manager to collaborate on and deliver various projects and assignments. This role requires effective communication, teamwork, and adherence to agreed-upon work activities and targets. You will be an integral part of a partnership focused on achieving project goals through consistent collaboration and proactive engagement.

KEY RESPONSIBILITIES:

• Providing first line of support in troubleshooting all SuccessFactors (and other HR Information Systems) issues.
• Monitor day-to-day system operation, including interfaces between SuccessFactors and other internal/external systems. Acting as a point of contact for any major local critical incidents and working with the various team(s) to get them resolved.
• Analyzing data and identifying opportunities to improve our business processes through HR Systems automation. Advising on / creating standard reports.
• Supporting continuous improvement activities to improve efficiency, reduce costs and deliver value through our HR technology.
• Creating and updating guidelines, communications and training materials on HR information systems and HR reporting.
• Researching and resolving HRIS problems in areas such as Employee Time Off (e.g. accrual calculations, prorata).
• Addressing / resolving data inconsistencies, adhoc requests for help from stakeholders, data transfer issues, process flaws. Recommending solutions or alternatives to meet business needs.
• Acting as a champion of our global HR technology solutions. Review change requests as required.