SUMMARY:

As a Workday HCM/Absence/Time Tracking Consultant (11-month FTC), you will provide ongoing support for Workday HCM, Absence Management, Time Tracking and Reporting modules, collaborating closely with HR and IT teams. Your responsibility is to ensure smooth system operations, accurate absence tracking, robust reporting, and effective utilisation of features to meet business needs.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field.
• Absence/ Time Tracking experience is Mandatory for this role.
• Minimum 4 years’ experience as a Workday HCM Functional Consultant focusing on Absence Management, Time Tracking and Reporting.
• Workday HCM, Absence Management, and Reporting certification preferred.
• Strong expertise in Workday HCM, Absence, and Reporting module configurations.
• Knowledge of Workday Talent and Performance modules is desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Strong teamwork and collaboration abilities.
  

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THE INTELLIGENT HEART OF CUSTOMER EXPERIENCE

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request

• Provide ongoing support and troubleshooting for Workday HCM, Absence Management, Time Tracking and Reporting modules.
• Collaborate with HR/IT stakeholders to understand absence and reporting business requirements and implement technical solutions.
• Configure and maintain Core HR, Absence Management, Time Tracking and Reporting modules within Workday.
• Perform regular audits to ensure accuracy and compliance of absence and HR data with regulatory requirements.
• Assist in development and rollout of new absence and reporting features, enhancements, and integrations.
• Deliver training and develop user support documentation for absence and reporting functionalities.
• Stay informed on Workday releases, features, and best practices related to absence management and reporting.
• Collaborate with cross-functional teams on Workday projects involving absence and time tracking.
• Provide knowledge transfer and mentoring on absence and reporting topics to junior team members.
• Utilise knowledge of Talent and Performance modules to support integrated Workday solutions and contribute to related initiatives.