Salted Stone, a fast-paced, full-service digital marketing agency, is looking for a Senior HubSpot Solutions Strategist to join our growing team. Our mission is to empower growth-minded companies through creative solutions combined with smart technology. We believe nothing is impossible and always solve for the customer. We aim to attract, engage and develop exceptional people and in turn deliver distinctive, lasting improvements for our customers. This is a mid- to senior-level full-time position reporting to the HubSpot Solutions Manager on our Solutions Architecture team (commonly known as Technical Marketing elsewhere).
The Senior HubSpot Solutions Strategist provides comprehensive support to the solutions team, possessing complete knowledge and deep understanding of specialized areas, principles, and practices within their professional discipline. They quickly assess problems & come up with best-in-class plans to solve them. In resolving a wide array of issues, they employ creative & technical solutions. This role represents HubSpot solutions expertise, representing a fully qualified, experienced professional at the mid to late career position.
Ideal candidates enjoy working directly with our clients and internal team to lead engagements from a technical standpoint (think: ideation all the way up to execution) and are organized, great communicators, and aren’t afraid to tackle challenges head-on! Though this is largely a client-facing role, you won’t be responsible for the day-to-day management of client needs and requests (that’s what we have our Client Services team for).

S2 GENERAL REQUIREMENTS

• Team player. Friendly, authentic, collaborative and makes an effort with relationships (the S2 team, clients, HubSpot). Shows care and respect for those around them and themselves. Live our Values.
• Growth mindset. Prioritise learning and self-improvement. Show motivation and dedication to growth, personally and professionally.
• Agile. Adapts to changing priorities and conditions, complexity and change.
• Proactive. Demonstrates tenacity and acts without being told what to do. Brings new ideas to S2. Finds solutions and opportunities, not just problems.
• Prioritise communication - Clear, transparent and consistent with communication across your team and manager, with other teams, and with clients. If in doubt, over-communicates! Isn’t afraid to call out and help correct mistakes before they impact the team or the business.
• HubSpot-centric. HubSpot is at the center of most work at Salted Stone. Not everyone has to be a HubSpot expert to work here, but everyone needs to have a baseline interest and understanding.

• Execute and deliver all elements of the Salted Stones Solutions Team Product offerings consistently and efficiently (Data Migration, Portal Strategy, and HubSpot Onboarding including Marketing Hub, Sales Hub, Service Hub, etc.)
• Lead process and workshops to design CRM system setups and optimization on HubSpot, including mappings, technical data strategy, general process and lead flow.
• Map out the sales processes and data management requirements of the new CRM infrastructure.
• Interact directly with and provide a translation layer to technically-oriented marketers and software developers, internally and on the client-side.
• Contribute on client-facing calls, providing technical expertise and a complete understanding of tools to help clients understand and use offerings effectively.
• Develop client-facing supporting documentation and processes for new technology configurations, customizations, and functionalities.
• Execute assigned tasks with a high degree of quality and on time.
• Provide accurate time estimates for your work, work within timelines and budgets, and other applicable project management concerns.
• Contribute to the continuous improvement of the team by identifying areas for optimization, streamlining processes, and implementing innovative solutions.
• Train other team members on all Salted Stone’s Solutions Team Product offerings (Onboarding, Data Migration, Portal Strategy) and be a support for others as they work through delivering the services.
• Work closely with the development team (both internally and externally) to connect existing systems to HubSpot
• Be able to generate a standard ERD for either existing or proposed integration structure
• Leverage understanding of data structures to provide recommendations and implementation of systems setup
• Be able to discuss 1st party, 3rd party, and Middleware integration solutions
• Troubleshoot integration and data problems
• Serve as the Subject Matter Expert (SME) to support and drive in new sales and upsell opportunities.
• On sales calls demonstrate understanding of Salted Stones Solutions Team Product offerings in a way that demonstrates values
• Ask relevant questions to prospects that pinpoint pain points and challenges in a way the will open up value proposition questions
• Post-call provide recommendations to sales team about what tiers of what offerings would be helpful to the prospect, and why
• As needed, provided language to sales rep that can be used in SOW as needed
• Leverage pricing calculator to meet budget targets and generate any needed pricing information.