Intragen is a leader in cybersecurity and Identity & Access Management (IAM) software solutions with amazing teams in 5 European countries. We’re looking for dynamic and driven Senior IAM Consultants with strong Quest One Identity Manager experience to work on cutting-edge IAM & IGA projects working with our expanding customer base.

JOB DESCRIPTION

As a Senior IAM Consultant, you will be responsible for providing strategic direction to clients during Identity and Access Management (IAM) deployments. You will act as a bridge between technical and business teams, ensuring that IAM initiatives align with clients’ strategic objectives. This role requires strong leadership skills in both agile methodologies and client technical engagement, with a focus on governance, compliance, and continuous improvement.

REQUIREMENTS:

• Fluent English language and ideally local language skills too.
• Strong knowledge of IAM technologies and concepts (SSO, MFA, RBAC, Identity Federation) and deployment strategies across cloud, on-prem, and hybrid environments.
• 5 years+ experience working on complex technical IAM solutions that align with client objectives and improve operational efficiency.
• 5 years+ experience working on complex technical Quest One Identity Manager solutions ideally including the following:
• Installing and upgrading One Identity solutions (database, job services, web services).
• Understanding of One Identity database schema and relationships for troubleshooting.
• Knowledge of SQL procedures and One Identity configuration.
• Experience with custom connectors (PowerShell, SCIM, CSV, etc.) and non-standard OOTB connectors (EPIC, ServiceNow).
• Proficiency in One Identity coding (VB.net, Angular, custom processes, permissions configuration, report editing).
• Any knowledge of Okta, SailPoint, CyberArk, Workato desirable.
• Ability to align IAM initiatives with business goals and communicate complex technical concepts to business stakeholders.
• Experience leading agile teams, managing sprints, and optimizing workflows to deliver business value desirable.
• Skilled in resolving complex IAM issues and improving ticket handling processes for enhanced client satisfaction.
• Strong IAM governance, compliance frameworks and regulatory standards knowledge.
• Strong interpersonal skills to build long-term client relationships and ensure IAM solutions meet client needs.
• Results driven with a strong sense of ownership and accountability.
• Demonstrable high standards in every area of the role; commitment, organisation, and work habits.
• Collaborative in approach and committed to team working.

• Strategic Guidance for Clients: Lead clients through IAM deployments, providing strategic direction and ensuring alignment of IAM initiatives with business needs and objectives.
• Bridging Communication: Act as a bridge between business and technical teams, translating complex IAM concepts into business-friendly terms for stakeholders at all levels.
• Incident and Ticket Management: Manage escalated issues and complex tickets, ensuring prompt resolution while continuously improving ticket handling processes to enhance client satisfaction.
• Mentorship and Team Leadership: Mentor IAM consultants by sharing best practices, offering guidance, and supporting their professional growth, helping them advance their capabilities in the IAM field.
• Business Value Focus: Work with clients to align IAM solutions with their business objectives, providing tailored solutions that deliver measurable value and support strategic growth.
• Workshops and Client Engagement: Conduct workshops and presentations for clients, promoting an understanding of IAM best practices and showcasing the value of strategic IAM initiatives.
• Governance and Compliance Support: Assist clients in developing IAM governance frameworks that align with compliance requirements, regulatory standards, and best practices.
• Client Relationships and Satisfaction: Foster strong relationships with clients by understanding their business needs and ensuring that solutions are designed and delivered to meet or exceed their expectations.
• Continuous Improvement Initiatives: Drive continuous improvement initiatives for IAM processes, helping clients enhance their security posture and operational efficiency.