At Tuatahi, we’re looking for a Senior ICT Engineer who thrives with enhancing and maintaining secure, high-performing digital infrastructure that supports meaningful connections across Aotearoa. This is a senior role where your experience in on premise & cloud infrastructure, system engineering support, and complex system/internal staff problem solving will directly contribute to the success and safety of our digital environment.
You’ll join our Digital Infrastructure team, where we work together to support our business and communities with reliable, future-ready connectivity. This is an opportunity to share your knowledge, contribute to continuous improvement, and grow alongside a team that values teamwork, innovation, and continuous improvement.

SKILLS AND EXPERIENCE REQUIRED:

We encourage applications from people with a variety of backgrounds. If you meet most, but not all, of the criteria—please apply. We’re committed to supporting your development.

• 8+ years of experience in ICT engineering or network infrastructure roles in a medium or large organisation.
• Strong understanding of Windows and Linux server platforms, Office 365, AWS/Azure/Google Cloud, and cloud-hosted solutions.
• Knowledge of firewalls, communication protocols (TCP/IP, BGP, OSPF), and system security tools.
• Proven ability to lead or support technical aspects of infrastructure projects.
• Commitment to collaboration, clear communication, and inclusive teamwork.
• Relevant certifications such as ITIL, CCNA, MCSE, or similar.

Experience with automation tools (e.g., Ansible) is an advantage.
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Why Tuatahi is the Place for You:

At Tuatahi, we’re more than just pioneers in cutting-edge technology—we’re committed to taking care of our people. We believe that exceptional benefits not only enhance work-life balance but also empower our employees to thrive, both professionally and personally. Here’s how we make a real difference:

• Comprehensive Medical and Life Insurance: Your health and security are our priority.
• Utilities Rebate: We help ease the burden of home costs, covering essential utilities like power and fibre.
• $500 Refer-a-Friend Bonus: Share your experience with friends, and we’ll reward you for bringing talent into our team.
• Volunteer Day: One paid day each year to give back to your community by volunteering for a registered charity.
• Wellbeing Leave: Enjoy a wellbeing day every six months to recharge, handle life admin, or simply do something that makes you happy.
• Parental Leave Support: We support your growing family with parental leave benefits, including topping up your salary to 100%.

At Tuatahi, we’re not just building a future of innovation— we’re creating a workplace where you can thrive.

ABOUT US:

As a leader in Aotearoa’s ultrafast broadband revolution, Tuatahi is powering the future of connectivity. Our 6,000 km fibre optic network is the backbone that links households and businesses to the internet, driving digital growth across regions like Waikato, Bay of Plenty, Hawke’s Bay, and beyond.
We partner with retail service providers and mobile network operators, enabling them to offer a range of services to over 249,000 homes and businesses. As we expand, we’re seeking innovative minds to help us shape a digitally empowered tomorrow. Join us and be part of something truly transformative.

• Supporting and optimising technologies including Windows/Linux servers, Office 365, VMWare, AWS, and network monitoring tools.
• Maintaining and improving secure network and digital infrastructure systems (LAN/WAN, servers, firewalls, and cloud environments).
• Championing best practices in digital security, documentation, automation, and process compliance.
• Working collaboratively with team members, end users, and vendors to resolve issues and deliver system improvements.
• Leading technical input into digital projects and supporting technology roadmap development.
• Sharing expertise and mentoring others within the team to foster learning and innovation.
• Participating in a shared on-call roster and completing scheduled after-hours maintenance when required.