Senior Identity & Collaboration Engineer at Priority Wire & Cable

Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Entra ID, Active Directory, Identity Access Management, Authentication, Authorization, SSO, MFA, Conditional Access, Lifecycle Management, Identity Governance, SharePoint, Teams, OneDrive, Outlook, SAML/OIDC, PowerShell

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Role Summary The Senior Identity & Collaboration Engineer owns and improves the systems that control who has access to what, and helps the organization get the most value out of Microsoft 365 collaboration tools. This role is responsible for Identity Access Management (IAM) across Microsoft Entra ID (Azure AD) and Active Directory, including authentication, authorization, SSO, lifecycle management, and governance controls. Additionally, MFA, policy enforcement, workflows & automation & data/attribute syncing experience is required for someone to be successful in this role. In addition, this role provides practical experience across key Microsoft 365 collaboration services (Teams, SharePoint, OneDrive, Outlook) and helps reduce tool overlap by driving standards, user enablement, and platform adoption. This supports the company’s push toward clear, scalable IT services and standardized platforms. This role also helps create training material for the lower levels of support to properly educate IT & the business, alike. This is a hands‑on senior engineering role for someone who has spent years building, supporting, and modernizing enterprise environments — not just administering them. What Success Looks Like * Friction is constantly being reduced. The North Star is to make our associate’s jobs easier by utilizing IT as a friction eraser vs friction generator. * IAM is cleaner, simpler, and more secure: fewer access exceptions, fewer identity tickets, clearer processes. * SSO and MFA experiences are consistent across business apps and Microsoft services, with fewer “multiple authenticator” headaches. * Users know what collaboration tools we have, when to use them, and where things belong (SharePoint vs OneDrive vs Teams). * Stakeholders describe IT as clear, responsive, and easy to work with — customer service is non-negotiable. Key Responsibilities (Must Have) Identity Access Management (IAM) — Entra + AD (Core Ownership) * Own day-to-day identity operations across Microsoft Entra ID and Active Directory: user provisioning, group membership, access changes, authentication troubleshooting, and hybrid identity issues. * Design and support SSO configurations for SaaS and internal apps (SAML/OIDC), including secure sign-in policies and reliable user experience. * Implement and manage Authentication & Authorization controls: * MFA strategy and modernization * Conditional Access design and tuning * Access controls that align to business needs while reducing risk * Own Lifecycle Management (LCM): joiner/mover/leaver flows, role-based access patterns, and access reviews. * Support Identity Governance & Administration (IGA) capabilities (e.g., entitlement management concepts, access packages, governance workflows, role-based access models). * Partner with HR to treat HR as the master source of identity attributes and lifecycle triggers (where applicable), improving automation and reducing manual work. This isn’t currently in place, but having the skills to approach this in the future is critical. * Create and maintain identity runbooks, standards, and documentation so identity outcomes are predictable, repeatable, and auditable. * Support Identity federation & familiar with RBAC Key Responsibilities (Must Have) Patching & OS Deployment * Must have had experience in the past deploying monthly patches, mitigating vulnerabilities & other necessary updates for computers. * Must understand “zero hands” support model where computers can be managed & loaded over the wire. * The platform/tool experience isn’t specific, but the knowledge of running an end to end program that delivers an amazing end user experience. Key Responsibilities (Nice to Have) Microsoft 365 Collaboration Platform Enablement * Provide practical support and administration skills across core M365 collaboration services: * Teams (channels, governance, usage patterns) * SharePoint (sites, permissions models, information organization) * OneDrive (storage/ownership patterns, user guidance) * Outlook (shared mailboxes, archiving behaviors, modern usage patterns) * Lead efforts to consolidate tools, eliminate redundancy, and drive standards so teams aren’t using 3 tools to do the same thing. * Create lightweight training and quick-reference guides that help end users understand: * “What we have” * “When to use it” * “What the standard is” * Improve adoption and reduce friction by simplifying and standardizing Customer Service & Communication: * Customer service is a MUST. The right person brings high energy and strong collaboration skills. * Must be able to translate IT into business language: * Set expectations clearly * Explain “why” in a way non-technical users understand * Communicate tradeoffs without jargon * Strong written communication and documentation habits (tickets, standards, runbooks, and user guides). Skills & Experience Required: * Demonstrated expertise in Microsoft Entra ID + Active Directory, including authentication, authorization, and hybrid identity troubleshooting. * Deep experience with: * SSO configuration and maintenance (SAML/OIDC concepts) * Conditional Access fundamentals and real-world enforcement * MFA/SSPR support and identity troubleshooting patterns * Experience building or operating identity lifecycle processes (JML / LCM). * Strong troubleshooting mindset — structured approach, not guesswork. Preferred: * Practical admin ability across Teams, SharePoint, OneDrive, and Outlook in a Microsoft 365 environment. * Experience with tool consolidation, adoption strategy, or “platform standards” work. * Scripting/automation exposure (PowerShell), especially for identity tasks. * Familiarity with governance patterns (access reviews, entitlement concepts, least privilege). Priority Wire & Cable is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor, or take over sponsorship, of employment visas. If hired, you must provide proof that you are legally authorized to work in the US. Priority Wire & Cable is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Responsibilities

This senior engineering role involves owning and improving Identity Access Management (IAM) across Microsoft Entra ID and Active Directory, focusing on authentication, authorization, SSO, and lifecycle management. Additionally, the engineer will provide practical support for Microsoft 365 collaboration services like Teams and SharePoint while driving platform standardization and creating support training materials.