Senior Implementation Engineer at ENEA USA

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linux, Kubernetes, AWS, Azure, IP Networking, Kafka, PostgreSQL, Elasticsearch, Grafana, Python, Bash, Technical Implementation, Integration Design, Troubleshooting, Technical Leadership, Customer Stakeholder Management

Industry

Telecommunications

Description

Are you an experienced implementation engineer who enjoys solving complex integration challenges and working directly with customers? We're looking for a Senior Implementation Engineer to join our Customer Solutions & Delivery team in Dublin, reporting to the Technical Program Manager, Customer Solutions & Delivery. In this role, you will lead high-impact deployments that help customers secure, optimize, and monetize their communication services. Role and Key Responsibilities This role is based in Dublin and focuses on end-to-end implementation and integration of Enea application software in customer environments and Enea-hosted platforms. You will work across architecture design, installation, configuration, testing, training, and launch, while also helping improve deployment practices across the team. Key responsibilities include: Lead software implementation and integration projects in customer environments and Enea-hosted platforms. Translate customer requirements into practical technical designs, deployment plans, and implementation outcomes. Resolve complex functional, configuration, and integration issues with customers and internal stakeholders. Act as the technical lead on complex deployments, including projects involving new products or innovative feature development. Troubleshoot and resolve issues during installation, configuration, testing, and launch, with a focus on sustainable root-cause resolution. Deliver clear technical communication and structured training to customer teams and project stakeholders. Support continuous improvement by contributing to reusable deployment frameworks, knowledge sharing, and mentoring less experienced colleagues. Some customer work is delivered remotely, although travel to customer sites may be required from time to time. Qualifications, Key Skills and Competence Required Qualifications BSc (Hons) or a Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Five to ten years of experience in a technical implementation, integration, or deployment role. Strong communication skills in English, both written and spoken. Hands-on experience with Linux and large-scale integrated application environments. Solid working knowledge of several relevant technologies, such as Kubernetes, AWS, Azure, IP networking, Kafka, PostgreSQL, Elasticsearch, Grafana, Python, or Bash. Proven ability to lead technical delivery, manage complex issues, and build confidence with customer stakeholders. Preferred Qualifications Experience working in a global, fast-paced customer delivery environment. Exposure to messaging, signalling, or voice technologies. Experience with observability, automation, and performance optimization in production environments. A structured approach to decision-making, problem-solving, and risk management. Experience mentoring junior or mid-level engineers and improving team delivery practices. Strong analytical skills and the ability to balance technical depth with clear customer communication. What can Enea offer you? At Enea, we strive to create an environment where you can thrive both professionally and personally. We offer: Flexible hybrid work: A modern work model that supports a healthy work-life balance. Collaborative environment: A globally connected team culture that supports knowledge sharing, practical problem-solving, and strong delivery partnerships. Inclusive culture: A diverse and respectful workplace where different perspectives are valued. Competitive compensation: A competitive salary package complemented by region-specific benefits. Ongoing learning and career development: Continuous learning opportunities and clear career paths to support your professional growth. About the CSD Team Customer Solutions & Delivery works closely with customers to implement, integrate, and launch Enea solutions successfully in live environments. The team combines technical depth with delivery ownership, helping customers adopt complex telecom and cybersecurity software in ways that are stable, scalable, and commercially effective. Does this sound exciting? We would love to learn more about you. Apply today, we review applications on an ongoing basis and may fill the position before the final deadline. About Enea Enea is a global specialist in advanced telecom and cybersecurity software, with a vision to make the world's communications safer and more efficient. Through continuous innovation, our solutions help customers optimize, secure, and monetize their global communication services, enabling seamless connections between people, businesses, and connected devices worldwide. We serve 300 customers across 100+ countries, including telecom operators, cloud communication providers, governments, and cybersecurity vendors. More than 3 billion people rely on Enea technologies every day. Headquartered in Stockholm, Sweden, Enea is publicly listed on NASDAQ Stockholm.

Responsibilities

Lead the end-to-end implementation and integration of Enea application software within customer environments and hosted platforms. Translate customer requirements into technical designs and resolve complex functional and configuration issues to ensure successful deployment.