D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

JOB SUMMARY:

As a Senior Implementation Experience Consultant, you are a strategic partner to D2L’s Revenue Organization and the clients they support. Your primary mission is to help clients envision and plan for a successful implementation by translating their business needs into standard and custom service engagements. By aligning our solutions with their goals, you reduce risk, accelerate time to value, and set the foundation for long-term success. Acting as the bridge between Sales, Product, and Delivery teams, you ensure that every engagement is grounded in realistic expectations and a shared understanding of outcomes. Your work empowers clients to make informed decisions and enables internal teams to deliver with confidence. You work closely with Strategic Program/Project Managers, ITS Leaders, Clients, Sales, Product Management, Proposals, Legal, and Finance. Travel may be required.
The role has responsibilities that traverse a broad spectrum of technical, business, and project accountability, including requirements facilitation; business analysis; technical solution design; and solution scoping documentation.

WORK EXPERIENCE:

• At least 8 years of experience in a technical consulting, project management or other client-facing role
• Familiarity with enterprise software sales process
• Experience in the educational technology sector or with an LMS
• Experience interpreting and responding to RFPs, gathering client requirements, and writing SOWs
• Experience coordinating multiple roles to gather elements for estimation
  Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don’t believe you meet every single qualification outlined, because we love to help our people grow and develop!