Senior Implementation Manager at Purecars

Río Azul, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

70000.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing, Advertising, Project Management, Analytical Skills, Problem Solving, Communication, Attention to Detail, Organizational Skills, Data Analysis, Excel, Google Sheets, Ad Management Software, Critical Thinking, Customer Experience, Team Coordination, Process Implementation

Industry

Advertising Services

Description

Who is PureCars? As the industry leader in automotive marketing, we’re trusted by the best dealers in North America. From innovative solutions to support from trusted experts, making marketing easier is our job. PureCars provides everything dealers need to attract and convert more customers with tech-driven solutions, unmatched data capabilities, and direct access to support. We are a certified digital provider for 20+ OEM programs and compliant with over 40 brands. We also serve 65 of the top 100 dealer groups in North America. We are proud to partner with leading organizations such as Google, Meta, Amazon, Spotify, Disney+, Microsoft, Oracle, and others to offer the widest range of advertising channels to our dealership clients. We are focused on investing in world-class talent and technology in order to help our partners dominate their markets in new and innovative ways. Job Summary - Senior Implementation Manager (remote anywhere within the US) The Implementation Manager is responsible for guiding our new customers through the onboarding process from point of sale to campaign launch date. Strong communication skills are essential as s/he will serve as the “face” of PureCars as well as work with several internal teams, including but not limited to: Customer Experience, Sales, and Performance. S/he manages the timeline, onboarding requirements, and schedules internal/external communication to gather necessary information to guarantee that the transition is smooth and that our customers have an excellent first impression of PureCars. What You’ll Do: Initiate the onboarding process with customers Serve as the primary point of contact for dealers during the onboarding process (customers will be transferred to Account Executives once products are live) Coordinate all pre-launch calls with dealers and Account Executive(s), and Strategic Sales Executives Manage the internal onboarding timeline and task lists to make sure all teams are on schedule Submit customer requests to internal teams (e.g., creative design requests for Display product) Provide proper documentation of all communication with dealers to ensure a seamless transition to the Customer Experience team Maintains extensive knowledge of the PureCars product suite, process, and auto industry trends The Skills and Experience You Bring: Minimum 1 year of experience in a marketing/advertising role Project management experience, a plus Strong analytical, quantitative, and problem solving skills Ability to manage multiple tasks and work with others Excellent attention to detail, organizational skills Experience implementing processes, a plus Strong written and verbal communication Self-motivated and resourceful Able to shift priorities as needed The Skills and Experience You Need: We want people who are driven, proactive and innovative to help us delight customers Experience with ad management software such as Kenshoo, Marin, Acquisio, or similar is highly preferred. We use tech similar to these so the general concepts transfer Analytical and critical thinking skills are a must. You will be tasked with using analytics tools and internal data to present performance findings to internal teams You must be detail-oriented with the ability to work with multiple data sets in Excel or Google Sheets in order to provide performance findings and actionable insights across paid media platforms. Pivot tables and V-look-ups are a major plus. Ability to manage multiple simultaneous projects while diligently prioritizing in the best interest of our clients and OEMs. Salary Range: $65,000-$70,000 Our Perks & Quirks: Rich Benefits Plans - Health, dental, vision, 401(k), paid parental leave, and more! Open PTO Policy - Take what you need, when you need it. Internal Growth - Over ⅓ of the positions opened and filled are with our own employees. Work From Anywhere - From home, the beach, or your favorite coffee shop. Work where you want to. Radical Transparency - All employees have direct access to our executive leadership, whether in recurring town halls or direct conversation and mentorship. PureCars is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. Just be passionate, genuine, collaborative, data-driven, and entrepreneurial at heart!

Responsibilities

The Implementation Manager guides new customers through the onboarding process from point of sale to campaign launch. They manage timelines, onboarding requirements, and communication to ensure a smooth transition for customers.