Senior Indoor Guide at Easy Service

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Communication, Risk Management, Belay Technique, Point Of Sale, Emergency Management, Facility Upkeep, Sales, Gym Promotions, Memberships, Retail, Policy Compliance, Event Management, CPR Certification

Industry

Description

Job Details Job Location: Climb Kraft - Nashville, TN 37203 Climb is headquartered in Nashville, TN with 5 total locations: Nashville, TN (3), Murfreesboro, TN (1) and Bentonville, AR (1). We value a healthy work/life balance that encourages our employees to pursue personal endeavors while displaying a strong commitment to our mission, To be a catalyst for community through personal transformation and vision, Connect People + Movement. Weekend and evening shifts are a requirement for this position Curate Culture Emulate a thorough understanding of Climb’s Mission and how it applies to the customer's journey Dedication to customer service, organization, and risk management daily in an effort to enact Climb’s Vision Strong teamwork and communication skills Dress according to staff attire standards Use the AMGA belay technique at all times Open and close the gym facility Details Matter Perform, and train all guide responsibilities Point of Sale (RGP) proficiency Perform belay lessons and belay approval tests according to Climb standards Monitor and execute Climb's risk management procedures Mitigate and manage emergency situations calmly and professionally according to incident reporting process Curate and maintain high level of culture and community Oversee opening, general operation and closing of cash registers and RGP computer systems Delegate, and check cleanliness and upkeep of the facility Accurately sell, record, and oversee the sale of products and memberships Attentively and effectively field customer questions, comments and concerns Ensure and enforce customer compliance with rules and procedures Be well versed in gym promotions, memberships, specials, retail and policies Work any number of lock-ins and special events throughout the year Maintain a valid CPR/First Aid certification Qualifications Weekend availability required Last minute shifts often available Pay based upon experience Climb membership Staff Discounts Supervisor General Manager Climb is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.

Responsibilities

The Senior Indoor Guide is responsible for performing and training all guide responsibilities, ensuring customer compliance with rules and procedures, and overseeing the general operation of the gym. They will also manage emergency situations and maintain a high level of culture and community.