Senior Information Management Assistant - UNOPS - LICA 5 at UNHCR, the UN Refugee Agency

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Science, Statistics, Demography, Information Technology, Data Visualization, Graphic Design, Data Analysis, Data Management, Report Production, Infographic Design, Monitoring and Evaluation, GIS Software, Adobe Illustrator, Adobe InDesign, Power BI, Microsoft Office

Industry

International Affairs

Description

Deadline for Applications October 2, 2025 Hardship Level (not applicable for home-based) A (least hardship) Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA5 Target Start Date 2025-10-01 Terms of Reference IMPORTANT INFORMATION: • This position is advertised to internal and external applicants. Only Mexicans or candidates holding a permanent residency or valid work permit in México will be considered eligible (attach the corresponding document in the application). • Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern, is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The selected candidate(s) will be required to provide proof of vaccination prior to recruitment. • Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. • Only short-listed candidates will be notified. The recruitment process might/could include a written test and/or oral interview for this job opening. No late applications will be accepted. • UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees). • This position is offered under UNOPS Local ICA contract until 31/12/2025 with possibility of extension. • Remuneration: A competitive compensation and benefits package is offered. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations. UNHCR also offers comprehensive medical insurance and pension plans. 1. General Background (Brief description of the national, sector-specific or other relevant context in which the individual contractor will operate) UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Mexico has become a destination country for a growing number of refugees, a trend that is expected to continue given the complex migration context in the region. There are currently more than 400,000 refugees and asylum-seekers in Mexico, with great increases from previous years figures. UNHCR is committed to supporting Mexico to strengthen its asylum capacity to ensure that persons that are in need of international protection can access the territory and to find regional approaches to equitably share responsibilities within the Comprehensive Refugee Response Framework (MIRPS). The Information Management Unit in UNHCR Mexico Country Office (COMEX), works towards solutions that provide up-to-date data for decision-making, support protection principles and are interoperable with the systems of UNHCR partners in Mexico. The Snr Information Management Assistant will be part of the Information Management Unit in COMEX, based in Mexico City, to work on and process pertaining large datasets and to produce and disseminate information products to meet Senior Management and Field Offices needs that are essential for UNHCR Mexico to protect and serve persons of concern. 2. Purpose and Scope of Assignment (Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable) The Snr Information Management Assistant will support the production and dissemination of information products related to activities and response of UNHCR Mexico Operation to population, including but not limited to 3/4/5Ws, refugee statistics, mixed movements & protection monitoring, implementation and Programme information, Monitoring and Evaluation (M&E). • Assist in planning and production of standard and ad hoc reports. This entails compiling, processing, analyzing and presenting data and periodic statistical and analytical reports; as well as providing ad hoc professionally designed infographics, as required by the management. • With the support of the IMO, assist in development of new interoperable information systems, applications/databases needed by the UNHCR Offices/Units, in order to perform those tasks smoothly. • Support the preparation of the Annual Statistical Report (ASR), Mid-Year Statistical Report (MYSR), Operational Data Portal (ODP) updates, and Population Projections and Planning Figures (PPFs). • Produce and disseminate weekly and monthly asylum application reports, and RSD updates. • Support monitoring frameworks and data systems to track protection incidents, refoulement cases, and border movements in coordination with protection and field units. • Maintenance of systems and platforms that monitor UNHCR activities and response in the operation, such as OSMOSYS. Likewise, provide its respective data processing and dashboards/infographics/maps for consults that can feed the various statistical reports. • Assist in compiling and aggregating information elements required to produce standardized information products and support the design and implementation of data collection plans for baseline and context-specific data regarding activities and response in UNHCR Mexico Operation. • Support the operation in the collation, processing and analysis of data and information and perform data quality and consistency control for specific large datasets (e.g. refugee population data, new asylum applications, administrative records, protection monitoring survey results, multi-year results monitoring systems, expenditures, etc). Likewise, support in the creation of dashboards/infographics/maps for consults that can feed the various population and other statistics reports. • Coordinate UNHCR data collection exercises and carry out complete data cycles: required analytical framework, questionnaire design, data collection (apps, rollouts and monitoring), processing/collation and data exploration. • Support UNHCR initiatives with data management and data analysis to develop all related products and keep them updated (Partner presence mapping, legal & paralegal presence mapping). • Support development of 3W/5W products on thematic areas such as SGBV, Child Protection, Shelter, and Protection in specific regions (e.g. CDMX, Northeast). • Develop and design high-quality information products (newsletters, situation updates, flagship publications) using tools such as InDesign and Illustrator. • Support training and guidance to colleagues and partners on IM standards, data collection tools, and visualization platforms. • Contribute to the operationalization of country-specific data standards aligned with global guidance and ensure interoperability across systems. • Support the continuous improvement of UNHCR’s data systems, workflows, and visual products. • Perform any other tasks as required delegated within the IM Unit. 3. Monitoring and Progress Controls (Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring) • Standard statistical data presented in dashboards, infographics, maps, and ad-hoc professional reports are produced periodically. • Annual Results Reports for Mexico Operation are carried out under UNHCR global and regional standards and submitted under the stablished deadlines. • There is reliable and up-to-date data on UNHCR implementation monitoring and assistance as well as other humanitarian response in Mexico Operation. • Annual Statistical Report and Mid-Year Statistical Report for Mexico Operation are carried out under UNHCR global standards and submitted under the stablished deadlines. • The Office delivers professionally designed and reliable information management reports and infographics, in an appropriate and timely manner. • The Office delivers reliable, accessible, and user-friendly, relevant, predictable, appropriate, and timely information. • Required UNHCR data collection exercises are carried out under UNHCR standards. • Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners. 4. Qualifications and Experience (List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.) a. Education (Level and area of required and/or preferred education) - Completion of bachelor’s degree in Data Science, Statistics, Demography, Geography, Information Technology, Data Visualization & Graphic Design or any related field, combined with minimum of two (2) years of relevant work experience. OR - Alternatively, completion of Secondary education with post-secondary training/certificate in Data Science, Statistics, Demography, Information Technology, Data Visualization & Graphic Design or any related field and minimum of four (4) years of relevant work experience b. Work Experience (List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.) • Minimum of two (2) years of relevant work experience, combined with a bachelor’s degree in Data Science, Statistics, Demography, Geography, Information Technology, Data Visualization & Graphic Design or any related field OR • Minimum of four (4) years of relevant work experience (when completion of Secondary education combined with post-secondary training/certificate in Data Science, Statistics, Demography, Information Technology, Data Visualization & Graphic Design or any related field) Desirable - Knowledge of Adobe Illustrator and Adobe Indesign. - Demonstrated quantitative and analytical skills applied to reporting client-oriented scenarios. - Experience with handling confidential data and demonstrated understanding of different data collection methodologies and platforms, including mobile phone applications (e.g. ActivityInfo, KoBo Toolbox, ODK Collect). - Knowledge of web design and software development is an asset. - Knowledge of current GIS software (ArcGIS, Google Earth, QGIS) desirable. - Ability to formulate IM-related technical requirements and Operating Procedures. c. Key Competencies (Technical knowledge, skills, managerial competencies, or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies) Experience with relevant processing software, ideally R. - Proficiency in Power BI. - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - Excellent written and oral presentation skills. - Fluency in Spanish and working knowledge of English. Standard Job Description Required Languages , , Desired Languages , , Additional Qualifications Skills Education Certifications Work Experience Other information This position doesn't require a functional clearance Remote No Important notice: Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers. Please note that applications are only accepted via the UNHCR online recruitment platform. CVs and/or application requests sent via email will not be answered, reviewed nor considered. For external applicants: We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy, P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member's country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of. In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to recruitmentcase@unhcr.org. For former UNHCR Colleagues: Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact. Why a career with UNHCR? Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized skills, including expertise in legal protection, administration, community services, public affairs, health and other disciplines. Disability inclusion If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form. There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process. Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request. All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.

Responsibilities

The Senior Information Management Assistant will support the production and dissemination of information products related to UNHCR Mexico's activities and response to the population. This includes compiling, processing, analyzing, and presenting data, as well as developing new interoperable information systems and applications.