Key Responsibilities

Implementation & Consulting

• Lead and support TeamMate Risk & Compliance implementations.
• Facilitate discovery workshops and gather business requirements.
• Translate requirements into solution designs and system configurations.
• Support customers through configuration, testing, training, go-live and adoption.
• Deliver workshops, demonstrations and user training.
• Build strong relationships with customer stakeholders and act as a trusted advisor.
• Provide guidance on GRC best practices and process improvement.
• Travel to customer sites as required.

GRC Expertise

Provide practical experience across several of the following areas:

• Enterprise and Operational Risk Management
• Compliance Management
• Internal Controls and SOX
• Risk and Control Assessments
• Controls Testing
• Issues and Action Management
• Third-Party Risk
• Policy Management
• Regulatory Compliance
• Risk Reporting and Monitoring
• Three Lines Model and Integrated Assurance

Professional Services Contribution

• Collaborate with Sales, Pre-Sales, Product Management and Customer Success teams.
• Support implementation scoping and project handovers.
• Share knowledge, best practices and lessons learned.
• Contribute to implementation methodologies, templates and guidance.
• Provide product feedback to support ongoing development.
• Mentor colleagues and support capability growth within the team.

Experience & Skills

Essential

• Strong experience in Governance, Risk and Compliance.
• Experience implementing or improving GRC processes within medium to large organisations.
• Experience leading workshops and gathering business requirements.
• Ability to translate business requirements into practical solutions.
• Experience working with customers and senior stakeholders.
• Strong presentation, facilitation and training skills.
• Excellent analytical, communication and problem-solving skills.
• Comfortable working with software configuration and technology-enabled solutions.
• Willingness to travel as required.

Desirable

• Professional Services or technology consulting experience.
• Experience implementing enterprise GRC platforms or comparable governance, risk and compliance solutions.
• Experience within financial services, regulated industries or multinational organisations.
• Knowledge of recognised risk, control and compliance frameworks.
• Experience with integrations, reporting, APIs or system configuration.
• Familiarity with XML or similar configuration languages.
• Experience supporting pre-sales activities and solution design.