JOB SUMMARY

DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK.
The Digital Workplace team is at the forefront of innovation, constantly exploring and adopting cutting-edge technologies to enhance the way colleagues work nationwide. By leveraging the latest advancements in digital solutions, the team designs, builds, and supports core end user devices and software with a strong commitment to Digital Employee Experience, continuous improvement, robust security, and environmental sustainability.
Our approach centres on delivering highly automated, fully cloud-managed Microsoft and Apple ecosystems. We champion modernisation through the deployment of advanced platforms such as M365 and Copilot, and by integrating state-of-the-art tools like Microsoft Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Platform SSO, and Netskope network security. Through this tech-driven mindset, we ensure that our workforce benefits from innovative, secure, and flexible digital environments that keep us ahead in a rapidly evolving landscape.
If you work in the Digital Workplace space, and value an exciting, friendly, and healthy working environment; would like an opportunity to deliver a modern, high-quality digital experience; and want to make a real impact on road safety and sustainability, we’d love to hear from you.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!
Find out more about what it’s like working at DVSA: Driver and Vehicle Standards Agency - Department for Transport Careers

ESSENTIAL QUALIFICATIONS/LICENSES:

ITIL Foundation, if not currently held will work towards.

We are looking for someone who:

• Can engage and communicate with colleagues of all levels.
• Has the ability to present technical ideas and concepts in the language of the business and its users.
• Has highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions.
• Can embrace new technologies to deliver the right solution.

WORKING HOURS, OFFICE ATTENDANCE AND TRAVEL REQUIREMENTS

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. For more information on how this works for this role, please contact the Vacancy Holder (see below for contact details).
The expectation at present is a minimum of 60% of your working time a month will be spent at either your principal workplace (one of the locations cited in the advert) or, when required for business reasons, visiting stakeholders and colleagues, or carrying out detached duty in another DfT or agency workplace. The chosen principal workplace will be the designated place of work and any remote or home working arrangement does not constitute a change to the designated place of work or contractual terms and conditions. There may be occasions where you are required to attend above the minimum expectation. Applicants can request further information on how this may work in their team from the Vacancy Holder (see below for contact details).
Occasional travel to other offices will be required, which may involve overnight stays.
If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details).
Visa Sponsorship
Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates should ensure they have the appropriate rights to work in the UK before application.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Senior Infrastructure Engineer - Service focus (Skill level: Working)
• Senior Infrastructure Engineer - Ownership and initiative (Skill level: Working)
• Senior Infrastructure Engineer - Troubleshooting and Problem Resolution (Skill level: Practitioner)
• Senior Infrastructure Engineer - Coding and Scripting (Skill level: Awareness)
• Senior Infrastructure Engineer - IT Infrastructure (Skill level: practitioner

EXPERIENCE.

To apply for this role, you will need to provide a CV and Personal Statement.

Please structure your Personal Statement (max 1000 words) to provide detailed evidence of each of the following:

• Administering end user devices using modern Enterprise Mobility Management solutions (e.g. Intune, Workspace One).
• Designing and implementing effective technical policies based on user and business needs.
• Engaging and communicating with colleagues of all levels, with the ability to present technical ideas and concepts in the language of the business and its users.
• Highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions.

The sift will take place week commencing w/c 15th September 2025.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services
• Drive automation throughout the core infrastructure estate, adopting modern approaches, such as, Infrastructure as Code, where relevant
• Maintenance of core infrastructure services through:
• Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies.
• Identifying and implementing functional, performance and quality improvements to the core infrastructure estate
  For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.